Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Williams Chevrolet
Traverse City, MI
351 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 352 reviews
October 19, 2011
Good friendly service concerning a major problem with my car. After consultation with Honda America, I was able to get 40% of the non-warranty work covered by Honda America. car. After consultation with Honda America, I was able to get 40% of the non-warranty work covered by Honda America. More
by hzyg16
Employees Worked With
Josh McCoy
October 17, 2011
I have been very happy with the service I've received at your dealership. John Fife and Josh Mccoy are always very accommodating and pleasant to work with. If anyone deserves a raise, it's them. your dealership. John Fife and Josh Mccoy are always very accommodating and pleasant to work with. If anyone deserves a raise, it's them. More
by gibby
Employees Worked With
John and Josh
October 15, 2011
Service rep was very friendly and helpful. service time was over an hour but i was a walk in so im glad they were able to take me. I had a coupon for oil change and tire rotation it was accepted for oil ch was over an hour but i was a walk in so im glad they were able to take me. I had a coupon for oil change and tire rotation it was accepted for oil change but not tire rotation...$29 is a bit high for just oil change w/coupon. tire rotation was another $40 most other dealerships offer special... both for $30 More
by doylett
Employees Worked With
john fyfe
October 13, 2011
My Daughter was looking to buy a used car from here and I was impressed with how paitent and helpful the staff was with her. The car she ended up getting was a pretty good deal and we both are very happy wit was impressed with how paitent and helpful the staff was with her. The car she ended up getting was a pretty good deal and we both are very happy with her purchase. More
by Jewellp3
Employees Worked With
Jon
October 04, 2011
I went in for an oil change and had made an appointment. The change took 1 hour and 45 minutes. Normally it is about 40 minutes. Several service customers came and went while I was waiting. This is not acce The change took 1 hour and 45 minutes. Normally it is about 40 minutes. Several service customers came and went while I was waiting. This is not acceptable. More
by Rose Schmidtke
Employees Worked With
Josh Mccoy
September 30, 2011
I have dealt with Drew & Mark in the service dept for a long time. I enjoy that they try to work with you on service issues. It's also nice that they try to provide a car for me if the work will take awh a long time. I enjoy that they try to work with you on service issues. It's also nice that they try to provide a car for me if the work will take awhile. My salesman Lonnie Chistipher that I worked with years just retired he was always helpful and was 1 of the reasons I deal with Williams More
by raags2me
Employees Worked With
Drew Denoyer
September 26, 2011
Went to Honda Service for a shimmy in the front of my 2010 Honda Odyssey. Was told that the tires were out of balance, even though I the tires balanced from tire dealer about 4-5 months ago, but ok. Th 2010 Honda Odyssey. Was told that the tires were out of balance, even though I the tires balanced from tire dealer about 4-5 months ago, but ok. Then they performed a Honda World class inspection on my vehicle, and was told that the air filter was dirty and need replacing. I JUST REPLACED THE AIR FILTER LAST WEEK. I was told that the windshield wiper fluid was low and topped off. I CHECKED FLUID WHEN I GOT HOME, AND FOUND IT TO BE NEARLY EMPTY.I was told that the transmission fluid was, "upon the world class inspection", found to be dirty/contaminated. I check fluid myself and looks new, with no burt odor smell. Now I am not sure if they even performed service on this vehicle that they said they did. I have contacted Honda customer service in California and have them try to rectify the situation. However, Sarah Curtis was a joy to work with, and explained everything that need to be explained. However Tech # 1489 sure as xxxx did not do his job (or said he did). More
by johnjeep43
Employees Worked With
Sarah Curtis
September 23, 2011
The dealership was not able to get close to other Honda dealers prices. The person who was supposed to work with me was not available and all the sales person did was try to get me to purchase a lease. dealers prices. The person who was supposed to work with me was not available and all the sales person did was try to get me to purchase a lease. More
by jjjjjjjjjjjjjjjjjjj
Employees Worked With
Tom
September 15, 2011
I made an appointment for oil and filter service, and tire rotation and arrived on time. It took over 2 hrs to perform this service, witch I thought was a little excessive. tire rotation and arrived on time. It took over 2 hrs to perform this service, witch I thought was a little excessive. More
by JAnd702802
Employees Worked With
Josh Mccoy
September 14, 2011
I recently purchased tires at a better price than was available from the "tires-only" shops. Williams didn't attempt to force me into an alternative tire, and had the tires ready to install when promise available from the "tires-only" shops. Williams didn't attempt to force me into an alternative tire, and had the tires ready to install when promised. With the new tires they installed new valve stems at no extra charge, and the tire mounting was properly performed - no driving problems. I have to note that, when I wandered the sales floor while waiting for the tire mounting, there were no sales people available to discuss cars, prices, or availability. This was true in the Honda side and the Chevy side. Shortly thereafter, I noticed some underbody noises on bumps. The Williams tech properly diagnosed the problem, showed it to me at my request, and corrected it at a fair cost. More
by john parsons
Employees Worked With
john fyfe
