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Williams Subaru of Charlotte
Charlotte, NC
378 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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378 Reviews of Williams Subaru of Charlotte
August 22, 2023
I came to this dealership because of an accident that resulted in a total loss situation. I experienced excellent and helpful staff from start to finish. I am very glad that I visited this dealership dur resulted in a total loss situation. I experienced excellent and helpful staff from start to finish. I am very glad that I visited this dealership during an extremely stressful time! More
by CAM
Employees Worked With
Carmen, Shawn
Helpful May 18, 2023
Efficient, welcoming, professional, friendly, courteous. I have not had reason to look elsewhere for service for Subie! My only negative is open internet will not allow me to work from there. Secure with I have not had reason to look elsewhere for service for Subie! My only negative is open internet will not allow me to work from there. Secure with a password! More
by BnW
Employees Worked With
Diana Gorzka
March 16, 2023
Knowledgeable, personable and efficient describes this dealership. Salesman was very professional. Service personnel very helpful and available. dealership. Salesman was very professional. Service personnel very helpful and available. More
by Gene Heaney
Employees Worked With
Chris Rathke
February 22, 2023
I have now bought three cars from Williams and have had them serviced there as well. Both my purchase and my maintenance experiences have been 100% great. The salesmen and service personnel were friendly them serviced there as well. Both my purchase and my maintenance experiences have been 100% great. The salesmen and service personnel were friendly, polite and always want to make sure that I receive excellent service. Their concierge service during COVID was a God send and kept me from having to sit in the waiting room while the car was being serviced. And the Encore follow up “lesson” for my 2023 Outback XT Limited was amazing. I have northing but positive things to say about Williams Subaru! More
by sdwebb555
Employees Worked With
Aaron Ballenger and Shawn
January 30, 2023
They sold the car I paid to have reserved then they told me it would take more time to find another car. The car they found was even another color so basically they chose the vehicle for me. The part that w me it would take more time to find another car. The car they found was even another color so basically they chose the vehicle for me. The part that was more aggravating was that no compensation was even offered. I an highly disappointed on how this dealership managed this situation with the purchase of a new vehicle. Management seems to not really care to go the extra mile for their customers and just care about meeting their monthly quotes. More
by Jason Rosa
Employees Worked With
Lasonio (LT) Thompson, Kate Downing, Del Lucas
January 08, 2023
Very pleasant experience. I was impressed with the salesman's knowledge of the vehicle aand he was extremely helpful in explaining the different features of the car. I was impressed with the salesman's knowledge of the vehicle aand he was extremely helpful in explaining the different features of the car. More
by clshb3180
Employees Worked With
Carmen
