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Williamson Buick GMC

Miami, FL

4.6
3,053 Reviews
Williamson Automotive is one of the leading dealerships in South Florida. Founded nearly six decades ago, the dealership specializes in American luxury brands. Over the years, Williamson has built a loyal client base, in fact, a large portion of the business comes from existing clients. The owners are very involved in the vision of the business and also within the community. Williamson Automotive in dedicated to building it's brand on integrity and long-term vision. They seek to establish relationships within the community and guide clients to purchase the ideal vehicle for their lifestyle. They communicate value, elegance and impeccable service all while providing a welcoming environment where clients and employees feel like family.
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7815 SW 104th St

Miami, FL

33156

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Showing 3,053 reviews

November 04, 2020

From the minute we walked in to walking out we experienced great customer care, no pressure, no gimmicks, and walked w our car in 1 hour as they promised. Danielle was able to get us the team mem More

by FABBOTT1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danielle Fernandez
Nov 05, 2020 -

Williamson Buick GMC responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Williamson Buick GMC. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 04, 2020

Great and quick service. Very professional! Felt safe with Covid 19 provisions. Staff was friendly, accommodating and professional! Can’t say enough about my experience from order to delivery! Great pe More

by EMILIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno Zayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Williamson Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 03, 2020

Skip is the best, I have complete trust in him. I don’t appreciate being forced to write 25 words to submit a review and next time I will just ignore the request. More

by esther.rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip service rep
Nov 05, 2020 -

Williamson Buick GMC responded

Esther, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Skip does for Williamson Buick GMC and our customers. Hope to see you again soon! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 03, 2020

Erick in service is outstanding!!’ He’s extremely knowledgeable, professional and delivers on a timely basis. Tremendous asset you have in him. Thank you very much. More

by RickgotaSummit2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
Nov 05, 2020 -

Williamson Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 03, 2020

The absolute best team is the service department at Williamson Cadillac led by Rolando Pardo. The only reason we’ve remained loyal to the dealer is because of the service team. Above and beyond! More

by SABRINAGUELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Williamson Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 02, 2020

Excellent service and very attentive. Had issues with a known problem and the service advisor was upfront with all the information about it. He told what they were going to dox Sure enough it was exactly l More

by Arthur Andrade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Nov 05, 2020 -

Williamson Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 02, 2020

I picked up my new special order Yukon Denali a few days ago and one of the ordered accessories was not included upon delivery. My sales person, Mike Penn, made arrangements for me to take the vehicle in th More

by IVANF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Penn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike McKesson, Eddie Garcia
Nov 05, 2020 -

Williamson Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 02, 2020

I had a great experience. The check-in with my service agent Richard Loero was quick and easy. All of the work was performed as planned and my car was returned very clean. More

by CAA14110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
Nov 05, 2020 -

Williamson Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 02, 2020

You had my Cadillac for over three weeks. It took over a week to even look at it. Meanwhile you had me in a Malibu, hardly a substitute. Also two of the things worked on were worked on before and not done c More

by Sober91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos
Nov 04, 2020 -

Williamson Buick GMC responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 02, 2020

Richard is the best in service department, he always help me a lot with my vehicle and I recommend it. I'm so happy with Williamson cadillac More

by KETTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
Nov 05, 2020 -

Williamson Buick GMC responded

We cannot thank you enough for your wonderful review of Williamson Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

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