Willis Honda

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Willis Honda:
Truly a great car buying experience. This is my 5th new car in a row and this was by far the best car purchase. They stood to their word that they would beat the lowest price I had by $200 and had the car in stock. The sales person "Steve" by far the best and very thorough. Took 2 hours to explain the car features even after dealership closed. Never seen such amazing people at a car dealership before.

I got the best and the lowest deal ever seen online on 2008 Honda Pilot EX 4WD for $24,416 (includes dest charges). I truly felt like writing this review on the same day of my car purchase as I feel everyone should be blessed with a great and smooth car buying process.

Deep



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Reason for Visit: Sales

I recommend this dealer: No

My Review of Willis Honda:
The VW Jetta they sold me had a service engine problem within 10 days of purchasing the car. Their 30 day warranty does not cover the Coil issue . I have to pay half the cost and the sales dep is willing to cover the other half. I should not have to pay for a defect that appeared so quickly. The service manager ED is very rude and un-helpful

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Willis Honda:
I have purchased many vehicles over the years & have never dealt with such professional & knowledgeable staff. They were not satisfied until I was satisfied & I AM COMPLETELY SATISFIED!!! I could not recommend this dealership enough! Thanks to all of the helpful staff @ Willis more dealership should be like you...there really is a Willis Difference! thx

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Willis Honda:
I needed a new truck fast and they had one on the lot similar to my previous one. I went over to look at it and decided the same day I wanted it - very friendly sales staff that never made me feel pressured to buy. I would recommend them to anyone.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Willis Honda:
I had a great sales experince with willis, they made it very easy
and fun to purchase a truck.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Willis Honda:
Willis Honda is excellent!!

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Willis Honda:
We purchased a new Honda-CRV from this dealer and have been using them for all service on the car (oil changes, etc). We had a headlight blow out and had them replace it, a week later the other headlight blew out and they replaced that one as well. Each visit cost $25. We thought it was a little early to have both headlights blow out on a car about a year old, but that's the way it goes until the headlight blew out again within a few days. So there was obviously a problem. They found out that the electrical system had a short in it and was blowing out the headlights. They didn't charge us for the third headlight and fixing the electrical problem since this is under warranty. However, since the electrical problem, which is under warranty was blowing out the lights we thought we deserved to be reimbursed for the first two headlights which were also being blown out by the short. They refused to give us our money back and John was very rude with an attitude of too bad. I would never buy another vehicle or have any car serviced by these unprofessional and rude people.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Willis Honda:
We purchased a new Honda-CRV from this dealer and have been using them for all service on the car (oil changes, etc). We had a headlight blow out and had them replace it, a week later the other headlight blew out and they replaced that one as well. Each visit cost $25. We thought it was a little early to have both headlights blow out on a car about a year old, but that's the way it goes until the headlight blew out again within a few days. So there was obviously a problem. They found out that the electrical system had a short in it and was blowing out the headlights. They didn't charge us for the third headlight and fixing the electrical problem since this is under warranty. However, since the electrical problem, which is under warranty was blowing out the lights we thought we deserved to be reimbursed for the first two headlights which were also being blown out by the short. They refused to give us our money back and John was very rude with an attitude of too bad. I would never buy another vehicle or have any car serviced by these unprofessional and rude people.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Willis Honda:
This is the worst Honda dealership I have visited by far. The salesman are slimiest I have interacted with so far. I was asked to come down there when the car was not in stock and lied to over the phone. Once I got down there, they spent 40 minutes trying to locate the car. Then they tried to pass off a demo model with 3000 miles as the car to sell and finally when it did not work, tried to get me to put down a deposit so that they could locate a car for me.
I would recommend avoid this dealership if you desire good service.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Willis Honda:
I was in a bind due to the fact I had to trade in my '04 CR-V 5-spd M/T I had purchased justed two months prior for an '05 with an automatic transmission (long story I won't go into here). Needless to say I knew going in I was going to lose big $$$ on the depreciation. Not only did Willis give me the best value on my trade, they were the only dealership out of the half-dozen others I contacted who were willing to come down from MSRP on an '05 CR-V SE. Additionally, while I was waiting a couple of weeks for our vehicle to arrive, I continued to shop around for a better offer. Willis was the only one that continued to work with me on the price; one other dealership (see my review of Sloane Honda) basically told me to take a hike and buy my vehicle somewhere else. Willis Honda might not be big or flashy but they have a genuine interest in customer service and will continue to work with you to get your business. Not the usual fast talking, patronizing, &quot;were the biggest dealership around and we dare you to go shop somewhere else&quot; attitude you get at most other dealers. Know how many people I got &quot;passed around&quot; to when I picked up our CR-V? Just one, Damon, in Sales. I didn't get the &quot;tag-team&quot; effort, from Sales, to Sales Manager, to the Business Manager, etc. trying to push Lo-Jack, Extended Warranty, etc. etc., all the while talking down to you like you are an idiot, like I got from Burns Honda when I bought my '04 CR-V. Guess who's going to get my business when I get my S2000 next year?<br><br>Highly recommended these guys...if you are in the South Central Jersey/Philly area, pass on Piazza/Sloane/Burns Honda, and go right to Willis in Burlington. (I'm starting to sound like their ad agency now right??) = )

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