Wilsonville Subaru

oil change delay I had an appointment for an oil change and I dropped the car off ten minutes before the scheduled appointment time. Just over an hour later the car h I had an appointment for an oil change and I dropped the car off ten minutes before the scheduled appointment time. Just over an hour later the car had not been moved into the shop as yet. After notifying the service manager, the car was immediately moved into the shop. and was serviced rather quickly. If you are going to over-book the service department then you need to be ready to deal with the consequences. I will give this dealership another try, but if they fail to honor appointment times, then it will be my last. More

Great experience working with Wilsonville Subaru My wife and I bought a a Forester at Wilsonville Subaru. The sales associate we worked with was Tom. He was terrific. Very friendly, great knowledge, My wife and I bought a a Forester at Wilsonville Subaru. The sales associate we worked with was Tom. He was terrific. Very friendly, great knowledge, answered all questions, but best of all he was not pushy. If you want a great car and have a great experience working with the dealership, then we highly recommend Wilsonville Subaru. Everyone we talked to there was very friendly and helpful. We never felt like we were being pushed to buy a car. We also really like having one main point of contact with Tom. I am sure the other sales associates are great, but I would highly recommend you ask for Tom when you walk in the door. More

Easy peasy Fantastic, no hassle service with Holly! Love the no haggle pricing and the process of dealing with just one dealer rep for the entire purchase proces Fantastic, no hassle service with Holly! Love the no haggle pricing and the process of dealing with just one dealer rep for the entire purchase process. Plus the Wilsonville Subaru facility is top notch: Great showroom, nearly all inventory under cover, car doors unlocked so you can check things out in a no pressure setting, and an in-house cafe. Check out their Foundations series - great add-ons that really take the Subaru models to the next level. I’ve bought BMW, Lexus, Mercedes, & Audi, but never had such a smooth buying process as we experienced at Wilsonville Subaru. Already recommended them to friends! More

Easy Purchase, 2x buyers This is our second purchase at WS. Andrew was efficient and made the transaction seamless. We arrived to our appointment and within 2 hours we were dr This is our second purchase at WS. Andrew was efficient and made the transaction seamless. We arrived to our appointment and within 2 hours we were driving away in our new Impreza. The experience is positive with no pressure to buy what you don’t want. The dealership is comfortable and family friendly. We would suggest that people looking for a quality experience go to Wilsonville Subaru first. Thank you Andrew!!! More

Second time’s a charm We previously bought a used car here, and yesterday bought a new one. We’ve been very satisfied with both of our purchases and experiences We previously bought a used car here, and yesterday bought a new one. We’ve been very satisfied with both of our purchases and experiences More

Recall Items Had 3 recall items to be taken care of. Had to wait for the jobs to be completed as I had no other transportation. Was told it would be approximate Had 3 recall items to be taken care of. Had to wait for the jobs to be completed as I had no other transportation. Was told it would be approximately 6 hours. Vehicle was done and I was on my way in less than 3 hours. Love it! More

Awesome Experience....no Stress!! Max Thompson was great to work with, bought out Outback with no stress or pushing. He was down to earth and easy to talk with, ask questions. Please g Max Thompson was great to work with, bought out Outback with no stress or pushing. He was down to earth and easy to talk with, ask questions. Please go see Max for your next car purchase!! More

SERVICE REVIEW I will never buy another car from Wilsonville Subaru, BUT, I will never take my care for service any place but there! Rachel in service is incredible. I will never buy another car from Wilsonville Subaru, BUT, I will never take my care for service any place but there! Rachel in service is incredible. She takes such incredible care of you and is true to her word. And the folks who do the actual work are amazing. Such care and attention. My car always comes back better than when I gave it to them! They really know what they are doing in service. More

Super supportive and helpful process Brent was very helpful in giving us correct and honest information about what deals, packages, and pricing we were being offered. He was flexible with Brent was very helpful in giving us correct and honest information about what deals, packages, and pricing we were being offered. He was flexible with working with us for several hours to make sure we felt satisfied with our choice and that we were given the treatment we deserved. He was very knowledgeable about every question we asked. More

Experience as advertised I had contemplated a Subaru for some time, and with a number of dealers in the area I could have used anyone. Having been 10+ years since buying a new I had contemplated a Subaru for some time, and with a number of dealers in the area I could have used anyone. Having been 10+ years since buying a new car, I was mildly skeptical that the experience could actually be stress-free (even enjoyable). Wilsonville delivered. It started several months ago as I did research on which vehicle I wanted to purchase. I connected with Rachelle in their customer support team, and she was helpful, timely, proactive - but not pushy - in getting me the information I sought. When it finally came time to drive and buy, I felt well informed about my options and how the process would work. Upon arrival at the dealership, I was introduced to Holly. While I certainly talked with others at the dealership, Holly was dedicated to moving me through the entire process. We talked, she listened, and put me in the right vehicle. She made sure I knew all of the options available to me, and never pressed on those that I didn't want/need. I appreciated that greatly, and the fact that she took the time to actually listen to me. As a dealership, Wilsonville has it on point. The facilities are spotless, welcoming, and extremely well appointed. Nice showroom, comfy lounge, a cafe with very good food, and even play areas for the kids. Bottom line, the car buying experience is as advertised. Granted, I won't need to buy another car for a while, but I'd go back to Wilsonville in a heartbeat. Thank you Holly & Rachelle! More