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Winchester Mitsubishi

Winchester, VA

Overview
Employees
Reviews
Vehicles
4.1
928 Reviews
Welcome to WINCHESTER MITSUBISHI! Make your dreams become reality here at WINCHESTER MITSUBISHI where YOU CAN DRIVE YOUR AMBITION. At WINCHESTER MITSUBISHI We are dedicated to assisting you in finding exactly what you’re looking for at a price affordable to your budget. Visit us today, we are the largest MITSUBISHI dealership in the Shenandoah Valley. Our inventory of over two-hundred vehicles means that you’re bound to find YOURS here! We handpick the highest quality vehicles, and always perform detailed inspections to ensure your peace of mind. Thank you for holding. A member of our team will be with you in just a moment. At WINCHESTER MITSUBISHI, our commitment to you doesn’t end at point of purchase. We know that all Vehicles need a little routine maintenance. Our Certified service team is here to keep your vehicle as good as new. From oil changes to replacing a transmission, your vehicle is in great hands.Whether you’re looking for a Brand New Mitsubishi or a Certified Pre Owned vehicle, Surely, you will find it at WINCHESTER MITSUBISHI! It’s our priority to help you achieve your automobile goals. WINCHESTER MITSUBISHI takes pride in serving the community and helping individuals just like you. With guaranteed financing, and unbeatable prices, WHY go anywhere else?? Discover the best deals on the best cars in town and Buy with confidence! Visit our website to view all available inventory at Winchester dash Mitsubishi dot com. That’s Winchester dash Mitsubishi dot com.
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3880 Valley Pike

Winchester, VA

22602

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Showing 928 reviews

February 08, 2026

The Service department is great worth the drive, from Hagerstown Maryland Service writer " Taylor who is "SWIFT" More

by A Satisfied Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor who is SWIFT in the Service Department and the Technician
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Feb 08, 2026 -

A Satisfied Customer responded

Shout out to the technician as well for fixing the flashing light!

Feb 10, 2026 -

Winchester Mitsubishi responded

Thank you for the great feedback! We’ll be sure to pass your shout-out along to our technician. We’re glad we could get that flashing light taken care of and get you back on the road with confidence. We appreciate you choosing us and look forward to seeing you again when you need us!

January 30, 2026

David is very Helpful. Thanks for your help David i see you on my next buy. More

by wallo199
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2026 -

Winchester Mitsubishi responded

Thank you! We appreciate the kind words and look forward to working with you again on your next purchase. David will be happy to help when the time comes.

January 29, 2026

Dealer sold me a package for oil change lifetime warranty, and now they said is not longer, I’m not happy! More

by diana-sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Part sales
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Jan 30, 2026 -

Winchester Mitsubishi responded

Complimentary oil changes were a dealership courtesy offered separately for many years and were never included in the warranty contract itself. While that courtesy program has ended, your lifetime warranty and free state inspections remain fully active. If you’d like us to review your warranty coverage or provide a copy of your agreement, our service or management team is happy to help.

January 15, 2026

The dealership is very friendly and are very timely with service I would recommend them to friends and family More

by Cyebert24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Jan 16, 2026 -

Winchester Mitsubishi responded

Thank you for the great review! We’re glad to hear you had a friendly and timely experience with our service team. Taking care of our customers and respecting your time is always our goal. We truly appreciate the recommendation and look forward to seeing you again! 🚗✨

January 15, 2026

Ms. Torres Was Wonderful!! Very Knowledgeable, Polite and Personable!! Have Recommended Her To Friends Already!!! Did Not Like The Finance ‘Man’!! Can’t Call Him A Gentleman Because He Was FAR From That!! No More

by pp.lawler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramona Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafel Jabour
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2026 -

Winchester Mitsubishi responded

Thank you for taking the time to share this feedback. We truly appreciate your kind words about Ms. Torres. She is an incredible asset to our team, and we’re proud of the professionalism, care, and effort she gives every customer 🌟 Your comments about the finance experience are taken very seriously. The behavior you described is not acceptable and does not reflect how we expect our customers or our team members to be treated. Respect is a non-negotiable standard here. We’re glad Ms. Torres was able to take great care of you and help you get into two vehicles at a fair and reasonable price 🚗🚗 Your feedback has been reviewed by management and addressed internally. Thank you again for your business and for recommending Ms. Torres to others. That means a lot to us.

January 14, 2026

Front desk was very friendly and knowledgeable. They even research a maintenance item I requested and help me make an informed decision on if the time was right for that repair and saved me money! More

by Doc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unfortunately can’t remember their names but 5 stars for the woman and gentlemen working the service desk the morning of 1/2/26. Both were absolutely amazing! And the techs, too!
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Jan 16, 2026 -

Winchester Mitsubishi responded

Thank you for the great feedback! We’re happy to hear our front desk team took the time to research your request, explain your options, and help you make the best decision for your vehicle. Saving our customers money and making sure repairs are done at the right time is always the goal. We truly appreciate you trusting us with your service needs and look forward to seeing you again!

January 08, 2026

Last service I had there to rotate my tires, one of the technicians lost my wheel lock key. Was told by the service department that his supervisor wouldn’t accept blame because it had been over 3 months More

by mpbfoster08
Recommend Dealer
No
Employees Worked With
Tarek Madi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2026 -

Winchester Mitsubishi responded

Thank you for sharing your feedback. We take situations like this seriously and reviewed your service history carefully. While we always aim to return every vehicle exactly as it arrived, after reviewing our records, there is no documentation or report from your prior visit indicating a wheel lock key was missing or misplaced at that time. Additionally, when tools or customer items are removed or lost during a service visit, our process requires it to be documented immediately and escalated the same day, which did not occur in this case. Because more than three months had passed since your last visit and there was no prior record or report of this issue, we’re unable to confirm when or where the wheel lock key went missing. That said, we absolutely understand your frustration and why this situation is inconvenient. Our service department follows strict procedures to prevent issues like this, and we continuously review our processes to maintain the highest standards of care for our customers’ vehicles. We appreciate the opportunity to have serviced your vehicle and wish you the best moving forward.

January 05, 2026

A very professional, expedient and user friendly experience. The reception was courteous and confidence inspiring. More

by hdwankel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jan 14, 2026 -

Winchester Mitsubishi responded

Thank you for taking the time to share this. We’re glad you had a professional, efficient, and welcoming experience with our team. Our goal is always to make every visit easy, transparent, and comfortable from the moment you arrive. We appreciate your trust and look forward to seeing you again!

January 02, 2026

The face of the dealership is a VERY NASTY young woman with long dark hair. She talks down to people and is extremely rude. I hope I never have to interact with her again. I am so sorry that I bought my c More

by CINDYABSHIRE59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know names of anyone
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January 02, 2026

Mitsubishi Winchester has a great service team. Everytime I called each person I spoke to was very friendly and helpful. When I went in for service the staff was very friendly. More

by Caitlin Craun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service team
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Jan 05, 2026 -

Winchester Mitsubishi responded

Thank you for your kind words! We take great pride in our service team and their dedication to providing excellent customer service. We're thrilled to know that your experience with us was friendly and helpful. We look forward to serving you again in the future.

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