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Winchester Mitsubishi
Winchester, VA
932 Reviews
Welcome to WINCHESTER MITSUBISHI!
Make your dreams become reality here at WINCHESTER MITSUBISHI where YOU CAN DRIVE YOUR AMBITION. At WINCHESTER MITSUBISHI We are dedicated to assisting you in finding exactly what you’re looking for at a price affordable to your budget.
Visit us today, we are the largest MITSUBISHI dealership in the Shenandoah Valley. Our inventory of over two-hundred vehicles means that you’re bound to find YOURS here! We handpick the highest quality vehicles, and always perform detailed inspections to ensure your peace of mind. Thank you for holding. A member of our team will be with you in just a moment.
At WINCHESTER MITSUBISHI, our commitment to you doesn’t end at point of purchase. We know that all Vehicles need a little routine maintenance. Our Certified service team is here to keep your vehicle as good as new. From oil changes to replacing a transmission, your vehicle is in great hands.Whether you’re looking for a Brand New Mitsubishi or a Certified Pre Owned vehicle, Surely, you will find it at WINCHESTER MITSUBISHI! It’s our priority to help you achieve your automobile goals.
WINCHESTER MITSUBISHI takes pride in serving the community and helping individuals just like you. With guaranteed financing, and unbeatable prices, WHY go anywhere else?? Discover the best deals on the best cars in town and Buy with confidence!
Visit our website to view all available inventory at Winchester dash Mitsubishi dot com. That’s Winchester dash Mitsubishi dot com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 AM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 932 reviews
March 19, 2026
Friendly service personnel. My car was ready when stated at beginning of service.. A comfortable lounge to wait in. Nice option to have coffee available.. My car was ready when stated at beginning of service.. A comfortable lounge to wait in. Nice option to have coffee available.. More
by jul-lee09
Verified CustomerEmployees Worked With
Service dept
March 18, 2026
The staff you have don’t listen to our issues because when I got my paperwork nothing was listed about my complaint and this isn’t the first time this has happened but the last time we come back when I got my paperwork nothing was listed about my complaint and this isn’t the first time this has happened but the last time we come back More
by ncox7410
Employees Worked With
Not sure who sits at the desks when you bring your car in for service
March 16, 2026
I purchased a 2024 Kia Carnival LX from this dealership and had a very positive experience initially. The sales team was responsive and even delivered the vehicle to my home about an hour away, which I app and had a very positive experience initially. The sales team was responsive and even delivered the vehicle to my home about an hour away, which I appreciated. However, the experience quickly became frustrating once it came time to finalize the paperwork. When the vehicle was delivered and I sat down to sign the documents, I discovered that multiple items were incorrect, including my name being spelled incorrectly throughout the paperwork. Because of this, the documents had to be corrected, overnighted to me, and sent back again, which unnecessarily delayed the process. I had also clearly requested that my existing license plates be transferred to the new vehicle, but this was not done until I followed up multiple times. It ultimately took several weeks to get this resolved. More recently, I’ve been dealing with issues with the vehicle’s doors and simply asked if their service department could take a look and help determine whether the issue would be covered under warranty. I was not asking them to take responsibility for the problem, only for assistance from their service team. Unfortunately, communication has since stopped and I have not received a response. The sales experience started off well, but the errors with the paperwork, the delays in handling the plate transfer, and the lack of follow-up when issues arose have been very disappointing. Customer service should not end once the sale is completed. More
by Milly
March 03, 2026
So disappointed in this dealership. We bought a used vehicle from them last summer, and were very happy with the salesman. We were promised free oil changes and state inspections for th We bought a used vehicle from them last summer, and were very happy with the salesman. We were promised free oil changes and state inspections for the life of the vehicle (and have this on a document in the salesperson's handwriting!) which was part of the $1595.00 "accessories" fee they insisted we pay. The salesman also told us he'd fill up our tank 3 times when we came for oil changes. Yesterday we called to make our first oil change appointment and were told they no longer do the oil changes that were part of our deal. So we were lied to. If you purchase a vehicle from this dealership, which I can no longer recommend, make sure everything they say is spelled out clearly in writing in your contract. I'd get a lawyer, but it's not worth the hassle. More
by jenbean876
Employees Worked With
February 08, 2026
The Service department is great worth the drive, from Hagerstown Maryland Service writer " Taylor who is "SWIFT" Hagerstown Maryland Service writer " Taylor who is "SWIFT" More
by A Satisfied Customer
Employees Worked With
Taylor who is SWIFT in the Service Department and the Technician
January 30, 2026
David is very Helpful. Thanks for your help David i see you on my next buy. Thanks for your help David i see you on my next buy. More
by wallo199
Employees Worked With
January 15, 2026
Ms. Torres Was Wonderful!! Very Knowledgeable, Polite and Personable!! Have Recommended Her To Friends Already!!! Did Not Like The Finance ‘Man’!! Can’t Call Him A Gentleman Because He Was FAR From That!! No Personable!! Have Recommended Her To Friends Already!!! Did Not Like The Finance ‘Man’!! Can’t Call Him A Gentleman Because He Was FAR From That!! Not Only Rude To The 3 Of Us Buying 2 Vehicles, But Extremely Rude To Ms. Torres!! We Would Have Walked Out Then But We Really Appreciated Ms. Torres’ Effort To Get Us What We Needed At The Price That Was Reasonable!!! More
by pp.lawler
January 14, 2026
Front desk was very friendly and knowledgeable. They even research a maintenance item I requested and help me make an informed decision on if the time was right for that repair and saved me money! They even research a maintenance item I requested and help me make an informed decision on if the time was right for that repair and saved me money! More
by Doc
Employees Worked With
Unfortunately can’t remember their names but 5 stars for the woman and gentlemen working the service desk the morning of 1/2/26. Both were absolutely amazing! And the techs, too!
