World Car Mazda

This dealership cares about its customers.... The are not "pushy" and I def appreciate that. Most of the salesmen I've interacted with gave me very reasonable advice with my car purchase. Jerry Lew was my "pushy" and I def appreciate that. Most of the salesmen I've interacted with gave me very reasonable advice with my car purchase. Jerry Lew was my actual salesman. He was great! When we go in for service, he always remembers us. I think that's pretty neat. Btw, the service dept is great too! Always helpful and fast! More

On May 10th, I purchased my 3rd Kia (2-Souls & 1-Sportage) from World Car Kia in New Braunfels. I have been dealing with this Dealership since Oct 2011, and have been EXTREMELY SATISFIED, in the 1-Sportage) from World Car Kia in New Braunfels. I have been dealing with this Dealership since Oct 2011, and have been EXTREMELY SATISFIED, in the Sales, Service & Parts Depts. The Sportage is my 30th+ Vehicle Purchase, in my lifetime. This is THE BEST DEALER, I have ever dealt with! I have owned Chevy, Ford, VW, Jeep, Saturn, Plymouth, Toyota, Nissan, Suzuki, Hyundai and Kia. For the most part, I either got GOOD SALES or GOOD SERVICE, but NOT both, at most of the Dealers I have dealt with in the past. However, I'm one HAPPY CAMPER, when it comes to dealing with my World Car Kia Dealer. I like that they're located less than 3 miles from my Home, which makes it convenient when I have to have Service done. I always receive a Fair Price for my Trade-In's, as well as a Fair Price for my Purchases there. The Service Dept has been absolutely PHENOMENAL, in meeting my needs and requests, on all three cars I have purchased from them. On May 20th, I brought my Sportage in to the Service Dept, to see about having the Side Steps removed, that were Factory Installed. They hindered my wife and I, from getting In/Out of the vehicle. After talking with Justin in Service, he coordinated with Justin & Johnny in Parts, and they ordered the Panel Covers & Hardware, that would be installed in place of the Side Steps. The parts were ordered on that Monday, came in Thursday, and I had an appointment to bring my Sportage in on the 27th. I dropped off my Sportage the morning of the 27th, and received a Courtesy Ride Home. A few hours later, I got a call that it was done, and my wife dropped me off to pick it up (which gave her an excuse to go Shopping...). My Sportage looked GREAT! It was also much easier to get In/Out of my car. The Service Dept Techs, had placed my Side Steps and Hardware, in the Cardboard Boxes that the Panel Covers had come in, and carefully fit them into my Cargo area, so I could get them home. In the past, I've had the Service Dept add Fog Lights to my 1st Soul, add a Rear Spoiler to my 2nd Soul, and now remove the Side Steps from my Sportage. Each and every request, was ALWAYS met with, "WE CAN DO IT"! Which is not something you hear too many places say, nowadays! It's both refreshing and satisfying, to FINALLY Deal with a Dealership, that knows the meaning of, "CUSTOMER SERVICE"! On behalf of my wife and I, we THANK YOU ALL, very much! Gene & Ann W. More

Gigaintic 3 hour waste of time. Like to play games with the customers. Wondered why we were the only customers in the dealership - now we know. If you are looking for a good deal or even a fair deal- don' the customers. Wondered why we were the only customers in the dealership - now we know. If you are looking for a good deal or even a fair deal- don't expect to find it here. More