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World Mazda Kia North

San Antonio, TX

4.2
261 Reviews

12115 North Interstate 35

San Antonio, TX

78233

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261 Reviews of World Mazda Kia North

January 07, 2022

Luv Veronica service and the dealership. I was satisfied and felt like my concerns were addressed. More

by newblank7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Cunningham , Juli Anna Narvaez Anna Narvaez
Jan 10, 2022 -

World Mazda Kia North responded

Thanks for posting about your experience with our World Car Kia North team!

January 07, 2022

The service done on my car was excellent. They did a vehicle inspection to make sure everything was okay. This is additional service which they do to all customers. Great service and very friendly staff More

by Nahir5400
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joni Rodriguez
Jan 08, 2022 -

World Mazda Kia North responded

Our top priority is to make sure your vehicle is in the safest condition possible. We're happy to hear that our high-quality care impressed you, and the World Car Kia North team looks forward to our next opportunity to go above and beyond for you! -Matt Alexander - Service Manager - 210-564-3162

December 20, 2021

ZERO STARS!! I have so many unkind words to say about this dealership, but I'll keep it PG! Slimy, sleazy dishonest and any other terms for not trustworthy and liar you can think of!! Went on 12/16/21 More

by Amber K
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Demetrius
Dec 28, 2021 -

World Mazda Kia North responded

Amber, I sincerely apologize for your disappointing experience. We strive to make the purchasing process go smoothly for our guests, and I assure you that it is never our intention to inconvenience or mislead them. I am sorry for any lack of communication on our end here and would appreciate another opportunity to speak with you to see what more I can do to help straighten this out. If you are willing to discuss your situation further, please don't hesitate to give me a call. Thank you, Robert Minatra - General Manager - 210-890-1400

December 15, 2021

Amy and Giovanni were so wonderful helping me through the purchase of my new car. It is really never a fun experience for me buying a car, but this time it was very good. Giovanni did an excellent job of del More

by bsanmiguel1945
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni
Dec 16, 2021 -

World Mazda Kia North responded

Thank you for the wonderful feedback! Amy and Giovanni are exactly as you described. They have a passion for assisting clients and are packed with knowledge. Enjoy your new ride and thank you for your business from your friends at World Car Kia North! Robert Minatra - General Manager - 210-890-1400

October 31, 2021

Always professional and knowledgeable about my car! Does not take long and makes sure all is good with the car!! More

by ednaroof
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joni-Dawn
Oct 31, 2021 -

World Mazda Kia North responded

We're glad to hear our team's expertise and professionalism mean so much to you, Edna! We're happy to offer you efficient and detailed care at World Car Kia North, and we look forward to working with you again down the road! - Matt Alexander - Service Manager - 210-564-3162

October 27, 2021

The service department is really good. I usually don't go to a dealer for service or repairs because of price. But after my first visit which was very positive I now always go to Joni because she is knowled More

by Kathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joni-Dawn (5 stars)
Oct 27, 2021 -

World Mazda Kia North responded

We're so pleased Joni and the rest of the World Car Kia North team made a fan out of you, Kathy! Feedback like yours lets us know we're doing all the right things to provide a great service experience for our valued guests. Thank you for your support!

October 20, 2021

The staff was friendly and helpful. Veronica was wonderful, very friendly and professional. Thanks for your service. More

by teeny46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica
Oct 21, 2021 -

World Mazda Kia North responded

Thank you for taking the time to give the World Car Kia North team your kudos! We're happy to hear they could assist with your service needs. Safe travels!

October 20, 2021

The representative was helpful and kept us informed about the service being provided. Excellent service. More

by Hewgley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica
Oct 21, 2021 -

World Mazda Kia North responded

Thanks for the kind words about the World Car Kia North team! We're pleased that we kept you informed about the status of your vehicle. Your business is much appreciated! Best, Robert Minatra - General Manager - 210-890-1400

October 13, 2021

I asked for all tires to be checked after having two to blowout/ run flat. 3 days afterwards, I was stuck. This dealer didn't More

by Carolyn
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thaddeus Crum, Manny Carner, Brittany Davis, Sarah Davila, Timothy Berry, Graciela Cantu
Oct 27, 2021 -

World Mazda Kia North responded

Carolyn - If there was an oversight on our end then I sincerely apologize. I'm going to need some additional details about this situation to make sure it's addressed. Would you please call me at your earliest convenience? I hope to hear from you soon. Thank you, Matt Alexander - Service Manager - 210-564-3162

October 07, 2021

Forced to buy a 2000$ appearance package on new cars that doesn't cover anything. If the chemical they say was even applied on it was done terribly and uneven. Ieft with my new car with lots of greasy spit More

by Johnnyfox7
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny Armstrong , Giovani Lugo, Robert Fernandez , Mike Smith, Eric Herrera, Greg Bourbonnais, Darlene Mosley, Glenn Hardin
Oct 09, 2021 -

World Mazda Kia North responded

I am sorry that your vehicle wasn't given to you in pristine condition. This is not the customer satisfaction we strive for and is not the kind of review we expect to see. I can assure you that we would never force a customer to purchase any unwanted add-ons, and I am sorry if this was the impression we gave you. If you would like to speak with me directly about your visit, I would be more than happy to help find a solution to these problems. Please give me a call when you have a moment. Thank you, Robert Fernandez - General Sales Manager - 210-890-1399

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