Wyatt Johnson GMC

I took my Arcadia in because of a "Service Charging System" light; but because I didn't pay for a diagnostic to be ran, they only switched out my battery. I picked up the vehicle, and on the way home f System" light; but because I didn't pay for a diagnostic to be ran, they only switched out my battery. I picked up the vehicle, and on the way home from dinner, it shut down again. I had to jump start it to get it off a busy road, then had to get a wrecker to tow it back in to the dealership. This time they ran the diagnostic (which I have to pay half of that cost) to find out the alternator was bad. This would have been caught if the diagnostic was ran after replacing the battery. The diagnostic is a tool which verifies the work being done was correct and that the vehicle is in good working condition, not something else to charge to the customer. More

Doug is a great service representative. He is very knowledgeable and kind. I appreciate his hard work and dedication. He is very knowledgeable and kind. I appreciate his hard work and dedication. More

Fast and quick service, along with attentive personnel. Complete service in a timely manner had me ready to be on my way! Complete service in a timely manner had me ready to be on my way! More

You would be hard pressed to find a better dealership for customer service and sales. I have tried Ford and other dealerships, and they cannot compare. customer service and sales. I have tried Ford and other dealerships, and they cannot compare. More

Great customer support from salesman, mangers and finance personnel through out whole process, very happy. personnel through out whole process, very happy. More

I worked with Daniel and Harvey on getting my new car. I started with Daniel who was very helpful in showing me exactly what I wanted to see and didn’t try to push any particular vehicles on me. He wasn’t I started with Daniel who was very helpful in showing me exactly what I wanted to see and didn’t try to push any particular vehicles on me. He wasn’t pushy and overbearing. When I came back he was busy but still made sure that someone would be able to help me. That’s when Harvey came in. He was extremely helpful in making the car buying process seamless. I came to look at a car not thinking I would buy it so I brought my kids and while they were getting a bit antsy, Harvey was nice and understanding. I would come work with these guys again. More

Great place to have your vehicle serviced. I have always allowed this dealership to take care of all my vehicle needs I have always allowed this dealership to take care of all my vehicle needs More

I am deeply frustrated by the lack of support and understanding from the service manager, who seems to dismiss my concerns with the vehicle. Despite having a warranty that covers some of the expenses understanding from the service manager, who seems to dismiss my concerns with the vehicle. Despite having a warranty that covers some of the expenses, the frequency of the issues and the lack of proper resolution is unacceptable. Even after expressing my concerns to the service manager and having a meeting with him, there has been no proactive effort to address the situation or provide a satisfactory solution. As a veteran, I expected to be treated with more respect and consideration, especially after being a loyal customer who has purchased multiple vehicles from Wyatt Johnson. I am disappointed by the lack of support and understanding, and I believe that the service department's approach does not align with the values that should be extended to veterans. Therefore, I am compelled to share my experience and advise other veterans against purchasing vehicles from Wyatt Johnson. It is regrettable that despite my loyalty and the issues I have faced, there has been no genuine effort to make things right.I do want to say that Kimberly Sigler whom I worked with on my last visit tried to do what she could and I do appreciate all of her help. More

Angel was very professional, helpful and cordius during my visit to the dealer, I will be returning for any other maintenance neede. my visit to the dealer, I will be returning for any other maintenance neede. More

Great service department Dawson Collins is a top notch customer service guy outstanding. He is always helpful as are the other guys in the team. customer service guy outstanding. He is always helpful as are the other guys in the team. More