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Wyatt Johnson Subaru - Service Center

Clarksville, TN

4.7
95 Reviews

95 Reviews of Wyatt Johnson Subaru - Service Center

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April 26, 2025

Selena is the best service rep. Trustworthy and competent. I bring my vehicles there because of her. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selena Amor
May 01, 2025 -

Wyatt Johnson Subaru responded

Thank you for the wonderful feedback! We're lucky to have Selena on our team. She truly goes above and beyond for our customers. It's great to hear that her trustworthiness and expertise keep you coming back. We’ll be sure to pass along your kind words to her!

April 25, 2025

Why does it take 1 1/2 hours for an oil change and tire rotation when you show up 10 minutes early for your appointment. More

by Brisco
Recommend Dealer
Yes
Employees Worked With
Matthew
May 01, 2025 -

Wyatt Johnson Subaru responded

Thank you for your feedback. We understand how frustrating it can be to wait longer than expected, especially when you’ve arrived early for your appointment. While we strive to honor all scheduled times. 1.5 hours for an oil change and tire rotation is longer than our typical turnaround time, and we sincerely apologize for the inconvenience. Your time is valuable, and we’re committed to improving both our scheduling and communication.

April 25, 2025

I didn't not get my oil change reset I didn't get no 360 check point & it just wasn't the services I alwys gotten didn't like it n will never go back there . More

by MOOREEMMA0852
Recommend Dealer
No
Employees Worked With
Idk but I had poor services
May 01, 2025 -

Wyatt Johnson Subaru responded

Thank you for your review. I'm sorry to hear about your experience and appreciate you bringing it to our attention.

April 24, 2025

Wyatt Johnson provides the best service at very reasonable prices. The staff is wonderful and always professional and polite. We bought our first Subaru from Wyatt Johnson two years ago, but I can More

by BILL_ESPRIELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Buckner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Coronado
May 01, 2025 -

Wyatt Johnson Subaru responded

Mr. Bill, thank you for the kind words, but most importantly thank you for being a valued lifelong customer! We look forward to seeing you at your next visit!

April 24, 2025

Easy appointment with a short wait. I was in and out in within a short period of time More

by BAILEYJHMA
Recommend Dealer
Yes
Employees Worked With
Tyliah
May 01, 2025 -

Wyatt Johnson Subaru responded

Thank you for your positive feedback! We are happy to hear you are satisfied with your quick visit. We look forward to seeing you next time!

March 22, 2025

Great team, took care of my mother’s Ascent and made her feel very welcome at the new store. More

by Lindsay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selena
May 01, 2025 -

Wyatt Johnson Subaru responded

Thank you for the kind feedback! We are happy to hear our team took great care of your mother's ascent. We look forward to seeing you at your next visit, Ms. Lindsay.

December 31, 2024

The worst service department ever took my car multiple times for an oil pan leak. The car was leaking again in less than 6 months. It took 3 more times to fix the issue. It's never been fixed a bunch of e More

by GEORGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service manager and service advisor was a female
June 21, 2023

Twice I’ve taken my car in for a recall. The first time they had my vehicle for 4.5 hours. Yesterday I had a 7:30 appointment. I called 3 times for updates. The 1st time they were unable More

by ccrn2311
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Unknown
May 15, 2023

Failed to rotate tires when they said they were for service. Disappointing to discover! Service assistant assured me and said he talked with Tech who said he rotated tires. 1 tire was marked because of More

by cotton.bryant1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marvin
December 14, 2022

Service department is inconsistent in what they tell you. Three different people told me three different things, which makes you question the honesty of their work. I do not recommend them at all and I’ve be More

by hrfstone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marvin and Allyson
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