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York Dodge Chrysler Jeep

Prescott, AZ

4.8
812 Reviews

500 Prescott Lakes Pkwy

Prescott, AZ

86301

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812 Reviews of York Dodge Chrysler Jeep

June 01, 2022

Jake is always kind and very helpful. He kept me informed about the problem and it was taken care of in a timely manner. He showed great respect and compassion. More

by ksischka1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Ill
Jun 02, 2022 -

York Dodge Chrysler Jeep responded

Hello, we appreciate you giving this exceptional feedback to our team at York Dodge Chrysler Jeep Ram. Our staff is happy to read that you had a fantastic visit and our staff was very helpful. If you have any additional needs or questions, please don't hesitate to get in touch.

May 30, 2022

Bought my vehicle at York. I was treated very good and the service is always excellent More

by gjleza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony n everyone I have been in contact with
May 31, 2022 -

York Dodge Chrysler Jeep responded

Thank you! We take our reviews seriously and are delighted to learn about your positive experience here at York Dodge Chrysler Jeep Ram. We appreciate your feedback! Our team is available should you require any extra help. Safe travels!

May 24, 2022

Dustee was great! Kind and patient with us as we decided which vehicle was best. More

by Cris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustee
May 24, 2022 -

York Dodge Chrysler Jeep responded

Hi Cris and congratulations on your new vehicle. Thank you for choosing York Dodge Chrysler Jeep Ram for your automotive needs. We appreciate your business.

May 23, 2022

They understand your needs and take care of them, Friendly staff And good service advisers More

by bgunner2022
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony V
May 25, 2022 -

York Dodge Chrysler Jeep responded

Hello! We strive for a high level of customer satisfaction in all aspects of our dealership here at York Dodge Chrysler Jeep Ram. Reviews like yours help us to continually improve to be the best. We hope to see you again soon!

May 20, 2022

Steve Hernandez was very helpful and kept us informed throughout the complex repairs required. The service team was very polite and the explanations after the repairs (including pictures) really helped w More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hernandez
May 20, 2022 -

York Dodge Chrysler Jeep responded

We truly appreciate you taking the time to write such a nice review, and trusting the York Dodge Chrysler Jeep Ram team to take great care of your vehicle. It is our pleasure to provide professional, helpful service and an overall great experience. We look forward to welcoming you back again next time.

May 16, 2022

Always wonderful. Let me know what needs to be handled, fixed and do their best to make sure I am well taken care of. More

by SWEDCO Rosie Shores
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
May 16, 2022 -

York Dodge Chrysler Jeep responded

Thank you for taking the time to share this great feedback with us! We are happy to see you consistently enjoy wonderful service working with the York Dodge Chrysler Jeep Ram team. We appreciate your business and look forward to seeing you again next time.

May 09, 2022

They are easy to work with. Scheduling is a pretty easy. The service staff is knowledgeable and friendly More

by jhclousejr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember
May 09, 2022 -

York Dodge Chrysler Jeep responded

Hello, it was our absolute pleasure to provide you with a friendly and knowledgeable experience here at York Dodge Chrysler Jeep Ram and we sincerely want to thank you for taking the time to leave us a five-star review.

May 05, 2022

Great service! Easy in and out in an expedient manner. No complaints Friendly staff. Thank You! More

by jfranch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily, Tommy
May 06, 2022 -

York Dodge Chrysler Jeep responded

We are pleased to learn of the great experience that you had on your recent visit. The York Dodge Chrysler Jeep Ram Team invites you back for any future auto-related needs.

May 05, 2022

Competent service department and they get our trucks done quick. Communication is good along with the having parts in stock. More

by rich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
May 06, 2022 -

York Dodge Chrysler Jeep responded

Rich, we appreciate the review that you have shared with our team. We are glad to know that our Service Department was able to get your trucks serviced quickly with excellent communication. Thank you for choosing York Dodge Chrysler Jeep Ram.

May 04, 2022

Everything has always been fine with my service at York. I only took one star off as they have the “Express Lane” for oil changes that says “fast” I was waiting for 2 hours so maybe it’s just me but I don’t More

by amberp670
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t recall his name but he was great
May 09, 2022 -

York Dodge Chrysler Jeep responded

Hello, We are happy to know that you were satisfied with our services. If you would like, please feel free to reach out to us regarding any wait time you experience in the Express Lane. We look forward to connecting with you. Thank you. Best, Customer Satisfaction Team York Dodge Chrysler Jeep Ram customerservice@yorkdodge.com

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