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Younger Nissan of Frederick

Frederick, MD

4.9
2,923 Reviews
*********How does Younger Nissan of Frederick have so many reviews?********** It's simple - unlike others, we ask every single customer to review their experience with us. It doesn't matter If you purchase a vehicle from our friendly sales staff or you have your vehicle in for service. Though we try, not everyone has a perfect experience. And that's ok - we know we mess up and when we do we want to hear about it! It's how we get better. We strive to become more transparent while improving our level of customer service for YOU. With your feedback, we'll continue to improve our process and customer service. Thanks to everyone that has provided feedback thus far!
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7418 Grove Road

Frederick, MD

21704

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Showing 2,923 reviews

November 03, 2011

My husband and I went to look at the Murano to upgrade my current car. We met with Steve Latour and after describing our needs, he recommended the Nissan Rogue. I wasn't so sure at first since we had our min More

by aboehman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Latour, Steve Latour
October 30, 2011

Great service as usual from Frederick Nissan! Service was done quite promptly as I waited in their comfortable customer lounge. This is a great dealership! More

by psj1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Doug Rice
October 28, 2011

HAd a great experience with Jeff to start. I was looking for an inexpensive vehicle and he did not miss a beat. Great customer service and knew his product extremly well. He is the reason I bought here. Ed More

by rbosser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff Lasko, Ed Beleznay
October 27, 2011

Great service. I was in the Frederick area, and decided to stop by Frederick Nissan to get my oil changed without an appointment. Stopped in the Frederick Nissan Dealership, Amanda greeted me and immediat More

by tattenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Shrift
October 26, 2011

John Konstandinidis was great to work with. He was very friendly and ensured that every detail was taken care of, from scheduling to resolution of the issues I had mentioned to him over the phone. Addition More

by sdmc5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Konstandinidis
October 25, 2011

Jeff, Thanks for the awesome experience! Dealing with Jeff, Thanks for the awesome experience! Dealing with you was great and honestly, I wasn't going to purchase a truck that night...as you now know, I More

by mancheechee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Lasko
October 25, 2011

Wendy Carr-Cope really made me choose Frederick Nissan. She made buying a pleasure and because of her I will continue to purchase all my vehicles there. I will also recommend Frederick Nissan to all my cu More

by samcaudill1225
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Carr-Cope
October 19, 2011

VIP rewards. Scheduled for the polysteel 1 week before. I was welcome, I got a loader car Doug told me my car would be ready around 4 or 5 o'clock it was just like he said.My car looked better that it did More

by mike bos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Doug Rice
October 17, 2011

I was very pleased with the speed at which my oil change was performed. I hardly had sat down with my coffee when it was time to go. The waiting area was clean. There was a coffee machine that had a large More

by Outlawdog777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
October 16, 2011

It seems that I needed a bunch of things done to my car all at the same time, so it was very expensive for me this time. 60000 mile service, new tires, alignment, etc... I am not a car guy... so I do More

by r2mayo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
john
Dec 26, 2011 -

Younger Nissan of Frederick responded

r2mayo - You did indeed have a large bill that day. And yes you had a lot of service performed at one time. We can always space out your services to help cushion the cost. The 60K service is the most comprehensive service your Nissan asks for. Thankfully you won't need this service again for some time. Keep in mind - our service technicians are all Nissan Certified Techs and you know that Frederick Nissan is going to be here for the long run to be sure your Nissan is running in top shape. If you ever have any questions, please contact me personally. Gary Lewis Service Manager Frederick Nissan

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