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Yuba City Honda

Yuba City, CA

4.6
359 Reviews

399 State Hwy 99

Yuba City, CA

95993

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359 Reviews of Yuba City Honda

May 16, 2025

Brought in for all lights on dash, they diagnosed misfire cylinder, fixed injector kit, next day all lights on again and diagnosed 4 more problems at $700 estimate. Car has 40,000 and why wasn't the other p More

by Car
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alfredo Martinez, E. Cabrera
May 19, 2025 -

Yuba City Honda responded

Belinda, looking at your history, I see that we replaced the injectors under warranty, but I don't see that it returned for any further inspections. Feel free to give me a call so we can figure out what's going on, thank you. Reiner - 530-674-7901

May 04, 2025

Took my car in to get serviced and they did the service added on some other things that needed to be done like a brake flush. When I came to pick up the vehicle they informed me they didn’t check the warra More

by Janella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie
May 05, 2025 -

Yuba City Honda responded

Janella, I'm sorry to hear about the oversight with your warranty. We strive for thorough communication and it's clear we fell short here. Please reach out so we can discuss how to make this right for you. Thank you, Reiner Helvey - Service Manager - 5306747900

May 02, 2025

The service department is friendly and knowledgeable. I always feel like they have time and energy to explain everything they plan to do and/or did. More

by sbc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember.
May 05, 2025 -

Yuba City Honda responded

Thank you for sharing your experience with our service department at Yuba City Honda! We're delighted to know that our team takes the time to ensure everything is clearly explained. We appreciate your support and look forward to serving you again!

April 22, 2025

Very happy with my service, I will continue to use YC Honda, thank you very much More

by norbkom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure I remember
Apr 23, 2025 -

Yuba City Honda responded

Your feedback made our day! Thanks for the five-star review! - Yuba City Honda

March 31, 2025

YC Honda is my favorite dealership, I have bought 4 honda vehicles from them. Alex Barrow is an absolutely excellent sales manager, the BEST there is, and his sales people are excellent too, especially Alex More

by Shirley Baker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Thrasher, Alex Barrow sales manager, financial officer so nice I forgot his name forgive me
Apr 01, 2025 -

Yuba City Honda responded

Shirley, we're delighted to hear that Alex and the team at Yuba City Honda have consistently provided you with excellent service. Thank you for your continued trust in us, and enjoy your new Honda!

March 20, 2025

Would get a 10% discount on all services with the previous service writer. Dont get that no more and makes me less loyal to coming back More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
Mar 20, 2025 -

Yuba City Honda responded

Jim, thank you for taking the time to share this feedback. We appreciate your loyalty and encourage you to reach out directly so we can discuss these concerns in greater detail. Respectfully, Reiner Helvey - Service Manager - 5306747900

February 23, 2025

The service was efficient and thorough. Customer service was excellent. Everyone was helpful and friendly. More

by Joyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A. Flores
February 23, 2025

Efficient and great customer service. Friendly staff. Knowledgeable and respectful. Clean waiting room and clean bathroom More

by delia752
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
Feb 24, 2025 -

Yuba City Honda responded

Thank you for highlighting the efficient service and friendly atmosphere at Yuba City Honda! We're glad to hear our team made your visit a pleasant one. We appreciate your feedback on our facilities too!

February 17, 2025

Technician that checked me in was new but an experienced technician was nearby and effortlessly helped out getting me the proper service and price for that service. More

by DirtyTech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob huerta,
Feb 17, 2025 -

Yuba City Honda responded

We're glad to hear that our team at Yuba City Honda provided you with the proper service and pricing. It's great when teamwork ensures a smooth experience for our customers! Thanks for sharing your feedback! Safe travels!

February 17, 2025

Reiner, really had my back at the time of my appointment. The service was extremely exceptional and the customer service was second to none! More

by Lmlynch2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reiner
Feb 18, 2025 -

Yuba City Honda responded

Hi Lynch! We're delighted to hear that Reiner provided exceptional service during your visit at Yuba City Honda! Thank you for recognizing our team's dedication to top-notch customer care. We look forward to serving you again in the future!

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