Zeigler Buick GMC of Lincolnwood - Service Center

I brought my 2019 Cadillac Escalade to the Zeigler Buick and GMC dealer on July 3, 2025, for a problem with my Lane Keep Assist (LKA). They said it was my Actuator and Module that needed replacement. The jo and GMC dealer on July 3, 2025, for a problem with my Lane Keep Assist (LKA). They said it was my Actuator and Module that needed replacement. The job was not done because that was not the problem. Instead, they stole parts out of my car and even attempted to steal my LoJack system. Guys, if you take your vehicle to Zeigler Buick GMC dealer service at 6900 N. McCormick, Lincolnwood. You must be very careful. These guys swapped vehicle parts that are in for service. My 2019 Cadillac Escalade, with 42,000 miles, drove like a 1978 Chevy Tahoe after the service. They cracked my differential pinion seal and swapped my front upper control arm with another vehicle. These lowlifes even try to steal my LoJack system. I brought the incident to Robert, the incompetent, clueless service advisor, and his response was “I will find you a loaner” as if a loaner was the problem. They even scammed the warranty company for $933.97 for the service they did not perform. STAY AWAY from this dealership. They are criminals! More

I had a fantastic experience working with JC at Zeigler GMC! From the moment I walked in, he was professional, knowledgeable, and genuinely focused on helping me find the right vehicle. He made the entire GMC! From the moment I walked in, he was professional, knowledgeable, and genuinely focused on helping me find the right vehicle. He made the entire process smooth and stress-free, answering all my questions and ensuring I felt confident in my decision. I truly appreciated his honesty and no-pressure approach. If you’re looking for a top-notch salesperson who cares about his customers, JC is your guy. Highly recommend! More

Disappointing experience. Long wait (4 hours) due to system issues (for an oil change). Staff were unprofessional and provided inaccurate information - along with a bad attitu Long wait (4 hours) due to system issues (for an oil change). Staff were unprofessional and provided inaccurate information - along with a bad attitude. Not recommended for any automotive services or transactions. Online reviews, potentially influenced by the requirement for a 5-star rating after your purchase may not accurately reflect customer satisfaction. I suggest consulting the Better Business Bureau for a more reliable assessment. There is a ton of 1 star reviews. Never trust google. More

My recent experience with Zeigler Buick GMC left me extremely disappointed and frustrated. After noticing my check engine light was on, I called Zeigler Buick GMC specifically because they assured me o extremely disappointed and frustrated. After noticing my check engine light was on, I called Zeigler Buick GMC specifically because they assured me over the phone that the diagnostic would be free of charge. However, upon dropping off my car, I was asked to sign paperwork stating that the diagnostic would cost $200. This blatant bait-and-switch tactic is completely unacceptable. It's incredibly misleading to promise one thing over the phone and then demand a fee once the customer arrives at the dealership. Not only did this waste my time, but it also left me feeling deceived and taken advantage of. Transparency and honesty are crucial in any business transaction, and unfortunately, Zeigler Buick GMC failed to uphold these principles. I urge others to beware of their misleading pricing practices and to seek service elsewhere where honesty and integrity are valued. Overall, my experience with Zeigler Buick GMC was extremely disappointing, and I cannot recommend their services based on this deceitful encounter. More

I found everyone great. The service was excellent. The employees were very helpful and friendly. The service was excellent. The employees were very helpful and friendly. More

Awesome service and responsive - David was extremely helpful and professional. Will definitely come back for future service! helpful and professional. Will definitely come back for future service! More

Service was excellent. Rodrigo and Dave Hernandez were great.. Brought in my Buick Verano for an oil change and the mechanic recommended a tire rotation which was done also Rodrigo and Dave Hernandez were great.. Brought in my Buick Verano for an oil change and the mechanic recommended a tire rotation which was done also. I was on the road in 2 hrs. Nice job. I have been a Buick customer for 25 years since it was Grossinger and later Zeigler Buick. I have always had great service. More

Always a pleasant, hassle free visit to Zeigler. Very recommending to anyone who will listen. I once had an issue to which Fred Barclay and David Hernandez quickly dealt with and handled correctly. Very recommending to anyone who will listen. I once had an issue to which Fred Barclay and David Hernandez quickly dealt with and handled correctly. Thanks Zeigler Buick GMC More