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Zeigler Chrysler Dodge Jeep RAM - Service Center

Schaumburg, IL

4.4
771 Reviews

771 Reviews of Zeigler Chrysler Dodge Jeep RAM - Service Center

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May 08, 2025

Poor communication with service writer. You had my jeep for a week and left with the same problem. More

by edgrassel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Villegas
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

Hello, We appreciate you taking the time to share your feedback regarding your recent visit here. I would like the opportunity to discuss your recent experience with our Service Department about the quality of communication that you have encountered and the recurring matter of your vehicle. Can you please contact me directly at a time that is best for you? I look forward to hearing from you. Curt Barnes Service Director curtbarnes@zeigler.com 847-882-8400 Ext 5063

May 07, 2025

Brought my compass (that I mistakenly bought at another dealer)with a transmission problem and a user of oil problem. Noe and Marco went above and beyond making sure that the vehicle was repaired correctly More

by M_sim
Recommend Dealer
Yes
Employees Worked With
Noe/Marco
May 07, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

We're glad to hear our team was helpful with your Compass issues at Zeigler Chrysler Dodge Jeep RAM. Thank you for your kind words and trust in us. If you have any questions, we're here to assist.

May 07, 2025

Great job helping me out when I needed a new camshaft. It’s unfortunate that after low miles it went out but Carlos hooked me up as soon as he was able to which I appreciated. Thanks for getting the truck More

by MATT.BARAN304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for the kind words. We're pleased our team could assist with your camshaft and get your truck back on the road. Take care, and let us know if there's anything else we can do for you at Zeigler Chrysler Dodge Jeep RAM.

May 07, 2025

Carlos has been taking care of me every time I come in for my oil changes and he has been great. The receptionist could be a little bit more friendlier. More

by YESICA_SCHVINDT
Recommend Dealer
Yes
Employees Worked With
Carlos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gonzalez
May 06, 2025

Jeep needed to be repaired and Emily took care of the situation. Would totally recommend Zeigler Jeep for repairs! More

by ronniebell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

We're glad our team could assist with your Jeep repairs. Thank you for choosing Zeigler Chrysler Dodge Jeep RAM, and we appreciate your recommendation.

May 05, 2025

Emily's communication skills are amazing. Her time estimate to fix what needed to be done was very accurate so she must be well in tune with the service department technicians More

by Bryan G
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Armstrong
May 05, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

We appreciate your feedback. Our team’s ability to communicate and provide accurate estimates is something we take pride in at Zeigler Chrysler Dodge Jeep RAM. Thank you for sharing your experience.

May 05, 2025

Needed transmission work. They helped me find our dealer warranty. The whole process was smooth. More

by TSTCFUTRIS
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Armstrong
May 05, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

We're happy to hear that you found the transmission process smooth. Thank you for trusting Zeigler Chrysler Dodge Jeep RAM with your warranty needs.

May 05, 2025

Zeigler CDJR is great! They are always quick at checking our cars in and provide feedback throughout the repair process. More

by cjdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Villatoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

We appreciate the kind words and are glad to know you are satisfied with our service at Zeigler Chrysler Dodge Jeep RAM. Wishing you safe travels.

May 04, 2025

The service department fixed our aging Chrysler Sebring when a transmission problem occurred. It took two tries, but they were able to diagnose the problem and fix the transmission avoiding a complete repl More

by CSHRIVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

We're glad our team's efforts resolved the transmission issue with your Chrysler Sebring. Thank you for choosing Zeigler Chrysler Dodge Jeep RAM—we appreciate your feedback.

May 03, 2025

Zeigler is a reliable place to get work done And Moises was very contentious of what i was telling was wrong with my car and very helpful. More

by k.nevills
Recommend Dealer
Yes
Employees Worked With
Moises Villegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moises Villegas
May 03, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your feedback. We're glad to hear our team could assist you with your car concerns at Zeigler Chrysler Dodge Jeep RAM.

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