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Zeigler Chrysler Dodge Jeep RAM - Service Center

Schaumburg, IL

4.4
775 Reviews
Call Service Center (847) 565-2442

775 Reviews of Zeigler Chrysler Dodge Jeep RAM - Service Center

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April 17, 2025

Great service! Carlos was courteous and assisted me with the maintenance work that needed to be done to my car. More

by RSBURKE05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for choosing Zeigler Chrysler Dodge Jeep RAM. We’re glad our team provided such excellent service during your maintenance visit. Wish you safe journeys ahead!

April 17, 2025

kept car for 5 days without doing anything even though I had an appointment. picked up car unserviced and took to another dealer. More

by TCONRAD3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noe
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Apr 20, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

Hello, Your feedback about your experience with our Service Team is important to us, and I would appreciate the chance to speak with you regarding your appointment and the time taken for your vehicle's repairs. Please reach out to me at your earliest convenience using your preferred method of contact so we can discuss this. Best, Curt Barnes Service Director curtbarnes@zeigler.com 847-882-8400 Ext 5063

April 17, 2025

Guy is very rude on the phone and when I went in the whole team seemed rude and not welcoming. I bought my truck here but wouldn’t ever buy one again at this location after visiting again. More

by NICHOLAS.SOMMER.88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

Hello, Your feedback regarding your experience with our Sales Team is important to us, and I would appreciate the chance to speak with you about your recent visit regarding the level of customer service you received. Could you please reach out to me directly at your earliest convenience using your preferred method of contact so we can discuss this? Thank you, Mike Jones Sales Manager mikejones@zeigler.com 847-882-8400 Ext 5096

April 17, 2025

Service was good, but didn’t like the fact I wasn’t told of the charges beforehand. More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Moises Villegas
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

Hello, It's a delight to know you found the service exceptional, and I appreciate you taking the time to share your feedback about your experience with our Service Team regarding the charges provided to you. Could you please reach out to me directly at your earliest convenience using your preferred method of contact so we can discuss this? Best, Curt Barnes Service Director curtbarnes@zeigler.com 847-882-8400 Ext 5063

April 17, 2025

Everything was great until I had to pick up my vehicle then all they did was hand me my paperwork and I left. They didn’t fix the problem or talk to me about my problem. I had a flat tire on the way home. More

by TOMMYT1818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marco Villatoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Armstrong
2.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Villegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Villatoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Czarnik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

Hello, Your feedback regarding your experience with our Service Team is important to us. I would appreciate the chance to speak with you about the repairs completed on your vehicle and its condition afterward. Could you please reach out to me directly at your earliest convenience using your preferred method of contact so we can discuss this? Best, Curt Barnes Service Director curtbarnes@zeigler.com 847-882-8400 Ext 5063

April 17, 2025

The dealership run like a well oiled machine, from sales through Service which is outstanding!! Great people to work with.. More

by Georgebartnik
Recommend Dealer
Yes
Employees Worked With
Carlos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gonzalez
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Apr 17, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for the feedback. We're glad to know our team at Zeigler Chrysler Dodge Jeep RAM provided an efficient experience for you.

April 17, 2025

Your service department is terrible Have the general manager of that facility call me at 312-320-4036 More

by JOSEPHPETITO
Recommend Dealer
No
Employees Worked With
Emily Armstrong
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Armstrong
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April 16, 2025

I love working with Emily, shes knowledgeable and answers any questions She is truly amazing! More

by CISCO.HUERTA
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Armstrong
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Apr 16, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience. Our team always strives to provide knowledgeable and helpful service at Zeigler Chrysler Dodge Jeep RAM. We're glad to hear that we could meet your expectations.

April 16, 2025

Nice clean dealership friendly and knowledgeable associates they helped you understand issues with my vehicle More

by LEMKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

We appreciate your feedback. It’s great knowing you had a positive experience with us at Zeigler Chrysler Dodge Jeep RAM.

April 16, 2025

Very easy to work with and responsive to my needs and wants... I will continue to purchase cars from here More

by Jeremy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vonce Isom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Czarnik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your feedback. We're glad to hear you enjoyed working with our team at Zeigler Chrysler Dodge Jeep RAM. We appreciate your loyalty and hope the new car meets all your expectations.

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