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Zeigler Chrysler Dodge Jeep RAM - Service Center

Grandville, MI

4.6
407 Reviews

407 Reviews of Zeigler Chrysler Dodge Jeep RAM - Service Center

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April 24, 2025

There was an issue and some miscommunication, but staff resolved it to my satisfaction. Thank you! More

by elokin16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your patience, Elokin! We’re glad our team was able to make things right, and we appreciate the opportunity to turn it around.

April 24, 2025

Zeigler staff is very knowledgeable and friendly. Got the work done in a timely manner. Don't hesitate to work with the best! More

by Macshack
Recommend Dealer
Yes
Employees Worked With
Tom Kellogg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy kemp
Apr 24, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you! We appreciate the kind words and are glad you had a great experience. Always happy to help—thanks for choosing Zeigler Grandville

December 15, 2024

My reason for the rating is that when I brought in my 2012 Compass in for a four wheel alignment, I was told that due to “corrosion issues”, the rear wheels could not be aligned. You then proceeded to te More

by emuench11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience. We're sorry to hear about the difficulties you faced with your 2012 Compass. We appreciate your feedback and understand the importance of open, honest communication with our customers. We'll take your concerns into consideration to improve our service and better assist our customers in the future. Thank you for taking the time to provide this detailed information. Feel free to reach out to me directly at 616-588-4256 if you have any other questions or feedback. I'm here to assist!

December 15, 2024

We have worked with Harold Ziegler’s dealership for over 8 years! We have purchased 3 vehicles and have all the services for those vehicles done at the dealership. We have gotten excellent service and out More

by DSMITH9HER9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Snay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Butkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Van Ryn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Higgins, Evan Thomas, ⭐️⭐️⭐️⭐️Mia ⭐️⭐️⭐️⭐️⭐️
Dec 18, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for being a loyal customer for over 8 years! We truly appreciate your trust in us and your recommendations. We look forward to seeing you again soon!

December 14, 2024

Fantastic dealership and very reasonable crew. Derick is the best! Amazing communication. Couldn't be happier. More

by MARKSRUBIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derick in service
Dec 18, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you, Mark! We're thrilled to hear you had a fantastic experience with our dealership and that Derrick provided amazing communication. Couldn't be happier!

December 13, 2024

Got my hood replaced under warranty and had a nice loaner to drive. Got my Jeep back and the body shop did a great job. More

by rcluv269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your review! We're glad you were satisfied with the warranty work and the loaner vehicle. The body shop did a great job, and we appreciate your feedback!

December 10, 2024

Very pleasant experience, from the point of checking in w/ the service advisor, to the comfortable waiting area, to the speed of service. Would highly recommend! More

by RICK R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you, Rick! We're glad you had a pleasant experience and enjoyed our service and waiting area. We appreciate your recommendation!

December 05, 2024

Had no idea where the problem was, they diagnosed the issue shortly after I got there. Problem solved, wok’s fine. More

by jausthof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Downie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Richmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your review! We're glad we could quickly diagnose and resolve the issue for you. Appreciate your trust in us!

December 03, 2024

Taylor, at the service counter is the best communicator, In a previous service i wasn't happy with the communication and had taken my truck to a different service center with futher work that should have be More

by 4ofus15812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Beuhler
Dec 04, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience! We’re so glad to hear that Taylor provided excellent communication and earned your trust. We truly value her transparency and dedication to customer satisfaction. We’re happy to have you as a customer and look forward to working with you in the future!

December 03, 2024

GREAT SERVICE THANKS FOR ALL YOU DO FOR YOUR CUSTOMERS AND THANKS FOR THE PICK UP AND DELIVERY SERVICE More

by kevinmangus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Zeppenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Richmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Kevin, Thank you for your kind words! We're glad you enjoyed our service and appreciated the pick-up and delivery option. We’re here for you!

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