Zeigler Chrysler Dodge Jeep Ram of Downers Grove

It was easy to make an appointment, when necessary. The dealer accommodated me,and gave me a ride home after the drop off and picked me up when the repairs were completed. Good as new now. The dealer accommodated me,and gave me a ride home after the drop off and picked me up when the repairs were completed. Good as new now. More

After hours Sunday drop off, immediate response by technician Paul Monday, finished Tuesday. Amazing Service! technician Paul Monday, finished Tuesday. Amazing Service! More

Stopped in for an oil change without an appointment. Got me right in, it didn’t take long, and the didn’t try and force any extra services or filters etc. Got me right in, it didn’t take long, and the didn’t try and force any extra services or filters etc. More

I will always. recommend anyone to go there that is looking for a truck or any vehicle. I have 4 relatives that has bought a trucks . The service is Amazing. Mike a recommend anyone to go there that is looking for a truck or any vehicle. I have 4 relatives that has bought a trucks . The service is Amazing. Mike always take good care of me. More

George in surface was so helpful explaining warranty and tires and engine issues. He was great and very accommodating. tires and engine issues. He was great and very accommodating. More

Zeigler CDJR Downers Grove definitely has the Best Service department around. Make sure you ask for George Necas. He is #1 in the Service Department. C. McFarland Service department around. Make sure you ask for George Necas. He is #1 in the Service Department. C. McFarland More

Very courteous employees. Clean waiting room and ladies restrooms. Ask if I needed anything while waiting. Clean waiting room and ladies restrooms. Ask if I needed anything while waiting. More

A little less than a month ago, I went to buy a truck. I paid way too much money for it. The very next day, I took it to my mechanic just to make sure everything was okay — and it turns out it wasn’t. The I paid way too much money for it. The very next day, I took it to my mechanic just to make sure everything was okay — and it turns out it wasn’t. There are several issues, including electrical codes and a bad alternator. I returned it to the dealer to have it fixed, and all they did was ERASE THE CODES. They didn’t actually fix anything. When I took it back to my mechanic, he confirmed that no repairs had been done — just a cover-up by erasing the codes. I’ve called the dealer multiple times since, and to this day, they have not offered any real solution. It’s exhausting having to chase them down constantly. I live far from the dealership, and they know this, yet they’ve done absolutely nothing to help or make this right. My mechanic has told me the truck is not safe to drive and that using it could make the situation worse. Still, the dealer has done nothing. No help, no accountability — just silence. I’m beyond disappointed and completely done with the runaround. I would not recommend anyone go to this dealer. All they’ve caused me is stress, wasted time, and a major headache.. Not to mention the price listed on their website is completely different from what you get at the dealership. Totally disappointing. More

Great service,my service representative George kept me updated, and always returned my calls ,answered all concerns with knowledge and courtesy. Vehicle was repaired before date promised. updated, and always returned my calls ,answered all concerns with knowledge and courtesy. Vehicle was repaired before date promised. More

Great customer service always always take their time explain everything. They also when out there way to check my battery explain everything. They also when out there way to check my battery More