Zeigler Nissan of Gurnee

No pressure with great sales rep. It took us quite some time to find a car that we wanted. We had visited this dealership a couple of times and worked with Ken each time. At no time ev It took us quite some time to find a car that we wanted. We had visited this dealership a couple of times and worked with Ken each time. At no time ever did we feel as though he was pressuring us to buy. Even better, he listened to everything we said and moved us toward a vehicle that would better suit our needs and wasn't too much car for what we really wanted. More

Transmission Replacement My 2013 Altima with 85000 miles stalled while driving. It used to judder a lot right from the time it hot 60000 miles. I towed it to Zeigler Nissan, My 2013 Altima with 85000 miles stalled while driving. It used to judder a lot right from the time it hot 60000 miles. I towed it to Zeigler Nissan, they were able to reproduce the problem and asked me to leave the vehicle for further inspection. I was given a new 2019 altima as a loaner. I got a call a couple of days later telling me that the transmission needs replacement and it would cost me about $5000. I refused and told about my experience with the other two nissans I have (all 3 have judder issues). My service adviser was Ron, he told me about the Nissan Goodwill program where NIsaan contributes a certain amount to the repairs depending on the overall mechanical health of the car. He contacted nissan corporate and was able to convince them to contribute 70% of the total cost. All this plus the trans replacement took a couple of weeks but in the end saved me a lot of money. Ron & Zeigler NIsaan are truly great professionals, I would definitely recommend them above anyone else. More

Outstanding customer service I bought a 2007 Xterra new from the dealership and it is running strong. The maintenance is excellent and some of the mechanics have over 20 years ex I bought a 2007 Xterra new from the dealership and it is running strong. The maintenance is excellent and some of the mechanics have over 20 years experience and they can fix the quirks you get after 100,000 miles. The dealership is in a brand new facility so it is completely ok to wait for the shot service needs and be in a comfortable lounge. The customer service is excellent and more than once I have had a complex issue explained in detail and it is best to have that dealership experience when the mechanics troubleshoot the problem. More

Sales and Service department Everyone is friendly and helpful with you. Any question you have they answer in a fast timely manner. I would definitely recommend this dealership to Everyone is friendly and helpful with you. Any question you have they answer in a fast timely manner. I would definitely recommend this dealership to anyone. More

Oil change Called for a appointment but they said I didn't need one just drive in to the service department. I handed my keys to a guy and waited 15 minutes in t Called for a appointment but they said I didn't need one just drive in to the service department. I handed my keys to a guy and waited 15 minutes in the lounge area. One cup of coffee later my oil change was finished. I went back to where I dropped of my vehicle and it was even washed for me. It had to have been the fastest oil change I ever experienced. More

Great Service Excellent Sales and Service Department In and out very Quickly. Comfortable waiting room, easy to get work done while I waited. And Starbuc Excellent Sales and Service Department In and out very Quickly. Comfortable waiting room, easy to get work done while I waited. And Starbucks Coffee!!!! What’s not to like? More

Good and comfortable but long For the most part the ppl were very nice. But the guy that did the financial part Ken was a little rude and mean when we said no to the bumper to bump For the most part the ppl were very nice. But the guy that did the financial part Ken was a little rude and mean when we said no to the bumper to bumper coverage. And he kept bringing it up. The wait time was long but they did a wonderful job on the vehicle. Over all I am very happy with the service More

Good Service The staff are friendly and helpful. Straight forward with transaction. Ken made sure that we knew how everything works with the new vehicle, like set The staff are friendly and helpful. Straight forward with transaction. Ken made sure that we knew how everything works with the new vehicle, like setting up our phone with the blue tooth. We highly recommend Ziegler Nissan (Gurnee). More

50000 mile service Needed service. Always friendly. Explains required work and why it needs to be done. Waiting room comfortable and work is done quickly. All employee Needed service. Always friendly. Explains required work and why it needs to be done. Waiting room comfortable and work is done quickly. All employees are knowledgeable and friendly. More

Exceptional Service I come to this dealership for all service on my vehicle. Everyone is helpful & friendly. Great waiting area, comfortable & inviting and internet allow I come to this dealership for all service on my vehicle. Everyone is helpful & friendly. Great waiting area, comfortable & inviting and internet allows me to get some work done. More