Buying my car from Santa Monica Toyota was my best experience with car buying. Everyone was very nice and the process was so easy. I feel like I got exactly what I wanted at a great price.

Mark and the entire team were polite and patient with my last minute end-of-the day sale. Even thought it was rainy and miserable, the experience was streamlined and enjoyable. Loving my NX300h. Zareh Ploozian, the Finance Manager was a dream to work with, too

friendly staff, quick service. Offer a package deal for future service. Convenient hours on weekends to drop off and pick up. Offer Lift after drop off.

I am giving you 4 stars because the service was excellent Nelson is always helpful but we tried calling to see when car would be ready several times and found out you have no one working the cashier or answering phones anymore making it more difficult for the people checking in and out cars.

Nelson was polite, professional and made repair recommendations based on my budget and what was needed, The pay online was convenient, and Lyft ride home was a bonus. While the total price of service was a bit on the high side, I understood what my 2015 Prius required to be done by the technician. I bought the car there and consistently had it serviced there. I'm happy to say it's still a great car!

Joanna was amazing! friendly and was very helpful. She gave me time estimate and was right on time.