13600 Brookpark Rd
Cleveland, OH 44135
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
finance Dept.
management Dept.
administration Dept.
parts Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
The services offered are amazing, very detail oriented, everything on measurable scale to get better idea what you are getting. Genuineness from Service people describing the vehicle condition. It took me just 10 minutes to decide. At last not the least , the quality of Lexus is amazing.
Metro Lexus has always provided professional and courteous service. I have never been disappointed and will have my car serviced only there.
the easiest car buying process ever! so efficient with the best amenities while we negotiated everything. will continue to buy from here. thanks Simon!
Metro Lexus staff provided us a warm and welcoming environment. Our salesman helped us find the car we wanted and facilitated the process from start to the time we drove out of the lot. The technical support provided was professional and very knowledgeable.
The process was easy. Quotes and responses were quick and concise. Everyone was very friendly and professional. No high pressure or aggressive sale tactics which I don't respond well to. Would definitely consider Metro when looking for another vehicle.
My experience working with Metro Lexus has always been excellent. Simon is world class and will do whatever is in his clients best interest. This has been my fourth vehicle from Metro Lexus and I am extremely happy with their service and professionalism.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.