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i.g. Burton Buick GMC of Glen Burnie

Glen Burnie, MD

4.5
475 Reviews
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6913 Ritchie Highway

Glen Burnie, MD

21061

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Showing 475 reviews

September 26, 2025

Very happy with the sales team. Listened and were straight with me. Very Professional. Car delivery and discussion with Tony was great. He’s very knowledgeable and did a great jo More

by geb0657
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Barry and Joseph- sales. Tony- service
Sep 26, 2025 -

i.g. Burton Buick GMC of Glen Burnie responded

Thank you for your kind words! We’re delighted to hear that you had a positive experience with our sales team at i.g. Burton Buick GMC of Glen Burnie. It’s great to know that Tony was able to provide you with excellent service and help you understand your vehicle's features. Your feedback means a lot to us, and we look forward to assisting you again in the future! Sincerely, the Team at i.g. Burton Buick GMC of Glen Burnie

August 15, 2025

Red carpet service 👍🏾 always a smile friendly face the red carpet was pulled out for me in 2021 for my brand new encore More

by Hairdos.mj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MR.SANDY
Aug 15, 2025 -

i.g. Burton Buick GMC of Glen Burnie responded

Thank you for your review! We're happy to hear that you received red carpet service during your purchase of your brand new Buick Encore at i.g. Burton Buick GMC of Glen Burnie. It's always our goal to provide a friendly and welcoming experience for our customers. We look forward to seeing you again soon. Sincerely, the Team at i.g. Burton Buick GMC of Glen Burnie

June 18, 2025

My experience at your dealership was very positive. The service department staff were courteous and professional. I brought my car in for routine maintenance, but other things needed attention. Thes More

by Miken47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Greenstein
Jun 18, 2025 -

i.g. Burton Buick GMC of Glen Burnie responded

Thank you for your wonderful review! We're thrilled to hear that your experience at i.g. Burton Buick GMC of Glen Burnie was so positive. It's great to know that our service department staff provided you with courteous and professional assistance, and that you left feeling confident about the care your car received. We look forward to seeing you again for any future maintenance needs! Sincerely, the Team at i.g. Burton Buick GMC of Glen Burnie

June 12, 2025

Great service. Sandy, Kevin and Christina are provide good customer service. I would recommend i. g. Burton. More

by stev1parr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy, Kevin and Christina
Jun 13, 2025 -

i.g. Burton Buick GMC of Glen Burnie responded

Thank you for your wonderful review! We're thrilled to hear that you received great service from Sandy, Kevin, and Christina. Your recommendation means a lot to us at i.g. Burton Buick GMC of Glen Burnie. We look forward to serving you again in the future! Sincerely, The Team at i.g. Burton Buick GMC of Glen Burnie

June 09, 2025

This has great customer service, communicates with you during the process. Not a long wait for serive. More

by sherajonessj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 09, 2025 -

i.g. Burton Buick GMC of Glen Burnie responded

Thank you, Shera! We’re glad to hear that you experienced great customer service and appreciated our communication throughout the process at i.g. Burton Buick GMC of Glen Burnie. Your feedback means a lot to us, and we look forward to assisting you again on your next visit. Sincerely, the Team at i.g. Burton Buick GMC of Glen Burnie

June 05, 2025

Kelly was so helpful and knowledgeable about my newly anticipated purchase. She had so much patience as my husband and I pondered over our decision. I could not ask for a better experience when making su More

by rdbutler1976
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly
Jun 06, 2025 -

i.g. Burton Buick GMC of Glen Burnie responded

Thank you so much for your feedback! We're glad that Kelly provided you with such helpful and knowledgeable assistance during your purchase. At i.g. Burton Buick GMC of Glen Burnie, we strive to create a positive experience, especially for important decisions like yours. We appreciate your kind words and hope to see you again soon. Sincerely, the Team at i.g. Burton Buick GMC of Glen Burnie

June 05, 2025

Friendly and courteous staff. Service Advisor was quite helpful and thorough with his troubleshooting efforts. Thanks for the works! More

by freddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin P.
Jun 05, 2025 -

i.g. Burton Buick GMC of Glen Burnie responded

Thank you for your kind words, Freddy! We at i.g. Burton Buick GMC of Glen Burnie are thrilled to hear that you found our staff friendly and courteous. It's great to know that our Service Advisor was helpful and thorough in addressing your needs. We appreciate your feedback and look forward to assisting you again soon! Sincerely, the Team at i.g. Burton Buick GMC of Glen Burnie

June 05, 2025

Kelly was amazing throughout my entire purchase. She was very honest and knowledgeable about my anticipated purchase, and followed up to ensure my needs were met. I could not ask for a better experi More

by rdbutler1976
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly from IG Burton
Jun 06, 2025 -

i.g. Burton Buick GMC of Glen Burnie responded

Thank you so much for your review! We're happy to hear that Kelly provided you with such an amazing experience at i.g. Burton Buick GMC of Glen Burnie. Your satisfaction is our top priority, and we appreciate your feedback. We look forward to assisting you again in the future. Sincerely, the Team at i.g. Burton Buick GMC of Glen Burnie

May 28, 2025

Very low pressure, fast transaction. I appreciate the fact that I wasn’t passed around. I dealt with Dwayne the whole time and he was professional and efficient More

by Ashleync1986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwayne
May 29, 2025 -

i.g. Burton Buick GMC of Glen Burnie responded

Thank you for your fantastic review! We are delighted to hear that you experienced a low-pressure, fast transaction with Dwayne. At i.g. Burton Buick GMC of Glen Burnie, we strive to provide a seamless experience, and it's great to know that Dwayne's professionalism and efficiency made a positive impact on your visit. Thanks again for your feedback, and we look forward to assisting you again in the future! Sincerely, the Team at i.g. Burton Buick GMC of Glen Burnie

May 22, 2025

I was not happy with financing interaction. It was ready to sign when I got there, but was not discussed. I feel a phone call should have been had to discuss financing options. Just here it More

by estimating
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
sales/financing
May 22, 2025 -

i.g. Burton Buick GMC of Glen Burnie responded

Thank you for your feedback regarding your experience with i.g. Burton Buick GMC of Glen Burnie. We appreciate you sharing your concerns about the financing interaction. It's important to us that our customers feel informed and comfortable with their financing options. We're glad to hear that we were able to find the vehicle you were looking for. The team values your input on the financing process, as it helps us improve our services. If you would like, we encourage you to reach out to us directly so we can discuss your experience further. Your satisfaction is our priority, and we would love the opportunity to assist you better in the future. Thank you for choosing us! Sincerely, the Team at i.g. Burton Buick GMC of Glen Burnie

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