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i.g. Burton Buick GMC of Glen Burnie

Glen Burnie, MD

4.3
467 Reviews

6913 Ritchie Highway

Glen Burnie, MD

21061

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Showing 467 reviews

July 02, 2012

This was a great transaction all around and I have been speaking well of my interaction with Linda all weekend to family and friends. I knew what I wanted and she helped me with the rest. That's why I gave More

by mattwyble
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Drymon
May 31, 2012

I was very dissatisfied with this dealer - I went to look at the Terrain over the memorial day weekend - the sales representive was friendly enough but the sales manager was very arrogant and could have care More

by Sandie119
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ted
Jun 11, 2012 -

i.g. Burton Buick GMC of Glen Burnie responded

We are very sorry to hear you had this experience at our dealership. In this situation, everyone loses. We’d like to try to fix it for you. Your satisfaction is our goal, so please contact our general manager, Bruce, directly at (410) 689-8085 so we can resolve this problem for you immediately. Thank you.

May 21, 2012

We were welcomed warmly and always made to feel that our business was wanted and appreciated. This was not true of some of the dealerships we tried to work with. Our credit was not the greatest after my hus More

by Debi Katzenberger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Kaplan and Tom Ebersole
May 18, 2012

I would like to thank you for all your help ,but when can i pick up my car..I think I gave you everything you needed so please tell me when I can pick up my car i signed everything i think i can pick up my c More

by ptargett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
shell lewis
May 11, 2012

Linda was great. She was attentive and pleasant. I do however feel that we should have been able to get a better deal. We were told that paying cash did not matter to the dealership and no special disco More

by linglong5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Drymon
May 07, 2012

Ted is a great asset to Wilkins Buick. He was informative and patient as I comtemplated my purchasing options. It was a pleasant, enjoyable buying experience. More

by glenkbaker
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Florentz
April 25, 2012

This experience was so great. This was my first time buying a car that had to be financed. I was so nervous but Shelly and the used car team as well as Danielle made it so easy. Thanks so much Wilkins I More

by ab10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly
April 24, 2012

Best exsperance as far as car buying goes. Was done in a timly manner which I value most having two boys with me (11yrs & 4 yrs). The sales person Nick went above and beyond any expectations I had. He fou More

by anieman4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Patrick
April 07, 2012

Ted was very helpful with the purchase of our new Terrain. He was able to get us the vehicle we were looking for at a better price than we expected. The trade in value of our Astra came back slightly More

by william57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
...........................Ted Florenz
March 29, 2012

I purchased a lot of New Auto's and Trucks.... Ted was very Genuine and a professional sales person. Something you don't find much today. My experience will be shared with family and friends. 1st tim More

by Camryn44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Florenz
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