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i.g. Burton Subaru of Glen Burnie - Service Center

Glen Burnie, MD

4.8
67 Reviews
Call Service Center (410) 689-8000

67 Reviews of i.g. Burton Subaru of Glen Burnie - Service Center

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October 26, 2024

Was checked in for service appointment immediately upon arrival. Jeff was very friendly and professional. Customer lounge was neat and clean and quiet. Service was competed in 1hr. 15 minutes. I was comple More

by jmllr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
Oct 29, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you so much for your kind words! We truly appreciate you taking the time to share your experience at i.g. Burton Subaru of Glen Burnie. We're glad to hear that Jeff provided friendly and professional service and that you were satisfied with the clean and quiet lounge. We look forward to assisting you again in the future! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

October 25, 2024

Fast polite helpful what else is left answered all questions and checked records for past work so there was no duplicating past work unless esential More

by joechuchla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Report | Print
Oct 28, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your wonderful review! We're thrilled to hear that you found our team at i.g. Burton Subaru of Glen Burnie to be fast, polite, and helpful. It's great to know we could efficiently address your questions and ensure past work was taken into consideration. We appreciate your feedback and hope to assist you again in the future! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

October 25, 2024

My experience with this Dealership have all been pleasant. The Dealership personnel have all been courteous and seemed to be very concerned about helping me resolve any problems that I may have. More

by the1baldeagle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know their names.
Report | Print
Oct 28, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your wonderful feedback! We're thrilled to hear that your experience with i.g. Burton Subaru of Glen Burnie has been pleasant and that our team was able to assist you effectively. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. We look forward to seeing you again soon! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

October 25, 2024

Miguel has always been very helpful and accommodating in every time I come for vehicle service excellent customer service More

by eduardo_dy58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Report | Print
Oct 28, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you, Eduardo, for your wonderful review! We truly appreciate your kind words about our service and are delighted to hear that you found our customer service to be excellent. At i.g. Burton Subaru of Glen Burnie, we strive to provide a helpful and accommodating experience for all our customers. We look forward to seeing you next time! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

October 25, 2024

Good professional to work with. Understands the clients needs to provide a quality service and experience More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George, Cassie and Miguel
Report | Print
Oct 28, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with i.g. Burton Subaru of Glen Burnie. Our team is dedicated to understanding our clients' needs and delivering top-notch service. We look forward to assisting you again in the future! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

October 25, 2024

This dealership was extremely friendly, knowledgeable, accessible and very responsive. Great place to get your car's service needs addressed. More

by M.R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hudson
Report | Print
Oct 28, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you so much for your wonderful review! We greatly appreciate your kind words about our team at i.g. Burton Subaru of Glen Burnie. It's fantastic to hear that you found our service to be friendly, knowledgeable, and responsive. We’re here to help with all your car's service needs anytime, and we look forward to seeing you again! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

October 24, 2024

The service department was professional, the employees were professional and they were helpful. And they washed my car, that was very nice and important. More

by tjoefranklin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember a name but all the employees were very friendly and respectful.
Report | Print
Oct 25, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience with our service department here at i.g. Burton Subaru of Glen Burnie. Our team strives to provide professional and helpful service, and we're glad you appreciated the car wash as well! We look forward to seeing you again for your next visit! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

October 23, 2024

Feel comfortable with them. I have a lot of faith that they do the right thing for their customers. People are friendly and helpful. Kudos to Miguel. More

by claireoneill605
Workmanship
Recommend Dealer
Yes
Employees Worked With
Miguel
Report | Print
Oct 25, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you, Claire, for your kind words about i.g. Burton Subaru of Glen Burnie! We're thrilled to hear that you feel comfortable and confident in our team's commitment to doing the right thing for our customers. It's wonderful to know that Miguel made a positive impression. We look forward to seeing you again soon! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

October 22, 2024

Very confident they will take care of my car. The service people are friendly and efficient. I never have to worry they will sell me something just to make a sale. They keep me apprised of fu More

by lindaleeb05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Very friendly
Report | Print
Oct 24, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you so much for your wonderful review, Linda! We truly appreciate your trust in i.g. Burton Subaru of Glen Burnie and are thrilled to hear that our service team has provided you with friendly and efficient care. We always aim to keep you informed about your vehicle's needs without pressure. We look forward to seeing you again for your next service! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

October 22, 2024

Very pleased with this service appointment. Reasonable price and received a complimentary loaner. Car was washed nicely. Only issue was that it took a bit longer than expected. More

by PD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Report | Print
Oct 24, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your feedback! We're thrilled to hear that you were pleased with your service appointment at i.g. Burton Subaru of Glen Burnie. It's great to know that you appreciated the reasonable pricing, complimentary loaner, and the car wash. We understand your concern about the time it took, and we appreciate your patience. We look forward to serving you again in the future! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

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