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i.g. Burton Subaru of Glen Burnie - Service Center

Glen Burnie, MD

4.8
67 Reviews

67 Reviews of i.g. Burton Subaru of Glen Burnie - Service Center

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October 22, 2024

Always a pleasure to work with I. G. Burton. Dealership who stands by the client after the sale for sure! Quick efficient service More

by Shawnremax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Buruca
Oct 24, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you, Shawn! We truly appreciate your kind words about i.g. Burton Subaru of Glen Burnie. It's wonderful to hear that you had a positive experience and that our team was able to support you efficiently after the sale. We look forward to assisting you again in the future! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

October 21, 2024

I was overcharged. Clerk said they would only charge diagnostic if new headlights did not work. They did work. And then they ran diagnostic which I did not approve. And More

by reggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Casandra buruca
Oct 23, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for sharing your experience. We understand your concerns regarding the charges related to the diagnostic service at i.g. Burton Subaru of Glen Burnie. We appreciate your feedback and would like the opportunity to address this matter further. Please feel free to contact us directly so we can assist you and ensure a resolution. Your satisfaction is important to us. Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

October 15, 2024

Great service. Miguel is fantastic! I highly recommend Burton Subaru for any kind of service! More

by SAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Oct 17, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with Miguel at i.g. Burton Subaru of Glen Burnie. Your recommendation means a lot to us! We look forward to serving you again in the future. Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

October 15, 2024

I dropped by on a Friday afternoon - a time when they usually don't take drop-ins - and still they helped me. Turns out I didn't just have a tire with a nail in it - it was more serious requiring a new More

by savukarose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hudson
Oct 17, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your wonderful review! We're thrilled to hear that our team at i.g. Burton Subaru of Glen Burnie was able to assist you, even during a busy time. We always strive to take care of our customers quickly and efficiently, and we're glad you were back on the road in no time. We appreciate your kind words and hope to see you again soon! Safe travels! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

October 14, 2024

Excellent service and respectful technicians. Helped me with a warranty issue with my Outback draining my battery More

by jtallis4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hudson
Oct 16, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your wonderful feedback! We're so glad to hear that our team provided you with excellent service and assistance with your warranty issue regarding your Outback. At i.g. Burton Subaru of Glen Burnie, we strive to address our customers' concerns with respect and care. We appreciate your support and look forward to seeing you again soon! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

October 12, 2024

Excellent, efficient, pleasant, and friendly service. Met expectations. Easy to schedule and stayed on schedule More

by pjhyland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl, Jeff
Oct 15, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your kind words! We're thrilled to hear that you had an excellent and efficient experience at i.g. Burton Subaru of Glen Burnie. It's our goal to meet your expectations and provide friendly service. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

October 11, 2024

The staff was polite, the service was good and they fixed the problem with my car. More

by isaaclew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot
Oct 14, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your wonderful feedback! We're thrilled to hear that our staff provided polite service and that we successfully resolved the issue with your car. Your satisfaction is our top priority at i.g. Burton Subaru of Glen Burnie. We look forward to seeing you again! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

October 11, 2024

The dealership was ready for me at the scheduled time of my appointment. The repair was performed properly and they politely handled all the details. The Service Manager himself handed me back my keys and a More

by willlman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie
Oct 14, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you so much for your wonderful review! We're thrilled to hear that your experience at i.g. Burton Subaru of Glen Burnie was seamless and that our team, including the Service Manager, was able to assist you effectively. We appreciate your kind words and look forward to serving you again in the future! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

October 10, 2024

Great customer service from Miguel Gochez and staff! Car was repaired in a timely manner. Love that they wash my car as well. More

by Mainhart614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Gochez
Oct 11, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your wonderful review! We're thrilled to hear that you received great customer service from Miguel and our team at i.g. Burton Subaru of Glen Burnie. It's fantastic that your car was repaired promptly and you appreciated the wash as well. We look forward to seeing you again for your future needs! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

October 09, 2024

You have a top notch service department offering honest and timely service. I will be back when more service is needed More

by andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Oct 11, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your kind words! We truly appreciate your positive feedback about our service department at i.g. Burton Subaru of Glen Burnie. We're glad to hear you found our service to be honest and timely. We look forward to seeing you again when you need more service! Safe travels! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

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