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i.g. Burton Subaru of Glen Burnie - Service Center

Glen Burnie, MD

4.8
67 Reviews
Call Service Center (410) 689-8000

67 Reviews of i.g. Burton Subaru of Glen Burnie - Service Center

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October 09, 2024

Service is honest, prices are fair and time estimates generally accurate. Miguel is a fantastic service advisor and trusted to ensure my vehicle runs as it was designed to. I never cut corners on mainten More

by Calvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Gochens
Report | Print
Oct 11, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you so much for your kind words! We're thrilled to hear that you've had such positive experiences with our service at i.g. Burton Subaru of Glen Burnie, and we appreciate your trust in Miguel and our team. It’s great to know that our honest approach and dedication to maintaining your vehicle have made a difference for you over the past four years. We look forward to continuing to serve you and keeping your vehicle running smoothly! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

October 09, 2024

the whole service team are always helpful and efficient with their work, it’s easy for us to get our car serviced there More

by subarudriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeff
Report | Print
Oct 11, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your wonderful review! We at i.g. Burton Subaru of Glen Burnie truly appreciate your kind words about our service team. It's great to hear that you find our service efficient and helpful. We look forward to continuing to provide you with excellent service in the future! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

October 09, 2024

We are always so happy with the service at IG Burton! We were long time Wilkins customers and IG Burton has the same excellent customer service! More

by jillsuffel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon, Miguel
Report | Print
Oct 11, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your kind words! We are thrilled to hear that you are always happy with the service at i.g. Burton Subaru of Glen Burnie. We strive to provide excellent customer service and it's great to know that we've met your expectations. We look forward to welcoming you back for your next visit! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

August 19, 2024

It is such a pleasure to deal wieth competent and personable people. A great model! More

by dbutler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel
Report | Print
Aug 21, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your wonderful review! We at i.g. Burton Subaru of Glen Burnie appreciate your kind words and are thrilled to hear you had a great experience with our team. We strive to provide excellent service and look forward to assisting you again in the future! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

August 17, 2024

I've never had a bad experience with this dealership. From purchase to maintenance, I'm 100% satisfied and look forward to my next visit. More

by Johnny T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Gochez
Report | Print
Aug 20, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your wonderful review! We're thrilled to hear that you've had such a positive experience with i.g. Burton Subaru of Glen Burnie, from your purchase to maintenance. We look forward to welcoming you back on your next visit! Safe travels until then! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

August 17, 2024

The service department is wonderful to deal with. Miguel is extremely knowledgeable, kind, and professional. He listens to my concerns, and is eager to help. More

by bahm831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Report | Print
Aug 20, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your kind words! We're thrilled to hear that you had a wonderful experience with our service department and that Miguel provided you with the knowledgeable and professional service you deserve. We appreciate your feedback and look forward to assisting you again at i.g. Burton Subaru of Glen Burnie! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

August 15, 2024

Miguel makes the experience friendly, professional and prompt. He is the best!! I also appreciate the technicians photo of my tire wear. Thorough report of the status of my vehicle. More

by cathymdonovan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Report | Print
Aug 16, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your wonderful review! We're thrilled to hear that you had a friendly and professional experience at i.g. Burton Subaru of Glen Burnie. It's great to know that you appreciated the technician's thorough report on your vehicle as well. We look forward to seeing you again for all your automotive needs! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

August 12, 2024

Excellent honest service coordinated by Miguel Gochez. He is a key contact at I G Burton. I trust his judgement as to what services are really needed. He explains all services in layman’s language. More

by Dr. M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Gochez
Report | Print
Aug 13, 2024 -

i.g. Burton Subaru of Glen Burnie responded

We greatly appreciate your kind words about Miguel and the excellent service he provided at i.g. Burton Subaru of Glen Burnie. Trust and clear communication are important to us, and we're glad to hear that you're satisfied with your experience. We look forward to seeing you again soon! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

August 11, 2024

Miguel, was really helpful and patient with me. I felt comfortable working with him. Great More

by Darlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Report | Print
Aug 13, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your wonderful review, Darlene! We're thrilled to hear that you felt comfortable working with Miguel at i.g. Burton Subaru of Glen Burnie. It's great to know that his helpfulness and patience made a positive impact on your experience. We appreciate your feedback and look forward to assisting you again soon! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

August 10, 2024

There were very professional. Cassy especially told me about the recall and had it fixed More

by jjackson4129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassy
Report | Print
Aug 13, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your wonderful review! We're glad to hear that you had a positive experience with us at i.g. Burton Subaru of Glen Burnie. It's great to know that Cassy provided you with professional service and took care of the recall. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

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