st charles automotive

Reason for Visit: Sales

I recommend this dealer: No

My Review of st charles automotive:
Very misleading sales tactics from their associates. Looked at a car that was initially priced at $11,995. Through conversations with the sales associate, she dropped the price down to $9,000. I said that I would be more confortable with $8,500, and she said that it would not be a problem. We also worked in the sales tax and paying off our existing car loan (with trade in) for the same amount ($8,500) and she said that it was no problem. The sales associate gave us to keys for us to have the car inspected by our mechanic the next day. After the inspection, I returned to the dealership to pay the money and leave with my new car only to find out that overnight, the price went up $3,000 to $11,500 without the sales tax, and that price would include the payoff of the existing loan and trade in value. We complained to the supervisor and the Better Business Beaurau. Do not invest any time with this automotive dealership. You WILL be mislead.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of st charles automotive:
Deceptive lease and sales practices. Leased first car from Bryan Dillon in 97 went back to get car worked on in 2000 ..Scott (dont have last name anymore..he quit..guess his conscious got the best of him) approached me and talked (or should I say deceived) me into 2nd lease (trade-in which means I'd break the first lease which is a known no-no) admitted got screwed first time would help me out...Spent over 5 hours at this dealsership...Somehow...additional 3000.00-5000.00 swindled into my lease payment...I was screwed AGAIN. This dealership is in for the $$ only and not worried about customer service nor return customers. I was stupid enough to let them screw me again....PLEASE DONT MAKE THE SAME MISTAKE....shady shady sales people...Better business bureau has over 56 complaints in all departments in past 36 months...THIS SHOULD TELL YOU SOMETHING. STAY AWAY!!!!!!!

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