Great! - abielinski
When I started looking to trade in my jeep for a truck things didn't go so well, but when I went to Klaben Ford Lincoln in Kent my experience started off great right off the bat! Nate Bryant is an excellent salesman. It's often that whenever you go to a dealership you feel pressured and pushed to buy something, but not with Nate. He has a great attitude and is very upfront with his sales. Not once did I feel pressured into buying something so he could make a sale. He took his time and worked with me to get me just what I wanted. I would highly recommended Nate as a salesman and Jennifer in finance! I also want to thank Rich Klaben, manager and owner, for his excellent service. He was very helpful and kind! Great people and a great company! Very please with the service!
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Detailed Ford Fusion - Jennifer80
I spilt a gallon of milk in my truck of my car. The smell is gone, I couldn't to be any happier. Excellent WORK!
Fantastic and VERY helpful! - A. Francis
Best dealership that I experienced out of the 3 or 4 I've been to over the past 3 weeks. Very friendly, helpful, and willing to work with you! They made me feel very comfortable and didn't rush me into anything, where as most dealerships that I go typically do.
A Pleasure to deal with - robsNewRideF150
Mike and Brett understood what I wanted and why and did what was necessary to make that happen. I spent a good 8 hours working with a different dealership trying to achieve something impossible. Rather than help me into a truck that fit my wants and budget, they pointed me to other vehicles still out of my range. I left frustrated.
Not the case with Spitzer!! :) I found a truck that was what I wanted and more! Mike and Brett streamlined the process and I was driving home in a truck in about 2 hours.
Thanks, guys, I would certainly recommend you to others.
Vehicle Purchase - Cibella,Babs
Amanda did a great job putting together a deal on a vehicle. We will return for the next vehicle purchase to this dealership! Friendly experience!
I'll be back! - Birdy
I decided to start searching for a vehicle with no intention of buying anytime soon. I received a call from Sweet Lexie and she was very helpful and honest. After a little bit of thinking, I came in and purchased a vehicle from Waikem! I love it! And thank you Waikem staff for all of your help!
Excellent customer service and Salesperson - Christy M Johnson
If you are searching for a new or used car you need to go to Liberty Ford. You will received the best customer service and you will not be there for hours; they do what needs to be done to get you approved quick.
Thank you Liberty Ford and Jovan Smiley; seeing my husband smile everyday driving that 16 Mustang is priceless
Excellent!!! - TAFIG
We are from Pittsburgh and I was looking to purchase a new mustang at a local dealership, for some reason the day we were going to buy it I was no crazy about it.
In the meantime my husband found Liberty Ford online and notice there was the same mustang but a different color and called and was lucky to speak with Volante. Volante explained details about the car and also sent us more pictures and reached out to us again in the evening. We decided to take the road trip to Ohio the very next day and meet Volante and the car!!! We had the pleasure dealing with Volante, Keith and the finance pro, Anthony. These guys are top notch and I would drive again from Pittsburgh to buy a car from them from this Ford Dealership. They should be awarded on how down to earth, kind and funny they all were. It was such a fun day at Liberty Ford. Thanks!
No pressure sales people! - DebbieK11
The worst part of buying a new car can be pushy sales people. Esp when you think you are not getting a deal and they are putting pressure on you and then they get their boss to come over and he starts to pressure you! Well,,, you get none of that at Montrose Ford. Amedeo and Rick were the best to work with. No matter what I asked, no matter how many times I had to go over the deal, no matter how many times we talked about the price and the car options, they both were patient with me and fully listened to me and my concerns. I left there the proud owner of a 2017 Ford Fusion SE AWD with all the options on it I wanted. Even the guy who did the financing for me made the experience easy and stress free. Believe me this is a big purchase for me and I would not have bought it if I did not feel I was getting a deal. I would go back and buy from them again! Thank you Montrose Ford!
Awesome - Bobby1048
Service Department is awesome . Tonya Baker is helpful, pleasant and a real joy to work with. Customer waiting area is very nice. Have a great day
First Time Buyer! - DsmMike17
This is my Park Ford story. I've never bought a car before from a car lot or car dealer. I was the kid with the clunker from craigslist. Once I arrived I knew what I wanted, I was excited and nervous. I really wanted a Ford Fusion but hadn't built enough credit to get that car. I was immediately bummed out. I didn't want a new car at that point, but my salesman told me not to count the other cars off. I stumbled upon a 2016 Ford Focus SE, a small economic car that gets really good gas mileage. I drove the car for about an 15 minutes. Once we got back to the dealer, I was no longer interested in a Fusion and wasn't forced into buying a Focus either. The decision was mine, he just opened the door to other options. I thank Park Ford for my experience and will be returning soon.
Lies throughout the entire sales process - stay away! - Dave T
Don't buy a car from them - there are too many other dealerships too waste your time on them.
Throughout my entire purchase they lied about the final price on the vehicle, on the extended warranty, the condition of the vehicle, the reason for the sudden price drops, etc. Very hard to trust a dealership that is constantly changing their story. I bought the vehicle, but only because I got the extended warranty and I don't have to go back their again! Stay away!
Be careful when dealing with this place - Tom84
As it was downtown Ford now transit to liberty Ford be very cautious of what you sign here. Liberty is writing up deals under downtown Ford contracts. Downtown Ford is out of business. Your sol if you later have issues.
Rip off - Tjnichols33
We will never purchase another vehicle from Autonation. I took my daughter there because I had such a good experience with Mullinex Ford years prior. She was buying her first car and found a car she loved. It was Tuesday and we told the sales rep as well as the finance person that we would not have the funds for the $2000 down payment they requested until that Friday. The sales rep said that was fine and we could continue with the purchase that day and post date the check for Friday. They processed the check electronically on Wednesday:( this caused a $25 overdraft charge to my checking account. The check was resubmitted and cleared the next Monday. The Sales manager apologized and left a message they would make it right which I assumed meant they would refund the $25 fee. That did not happen...instead Automation debited my checking for an additional $30 fee!!!! If you are keeping track that means they cost me $55 dollars for their mistake that they admitted was a mistake on my voicemail. In addition to the check charges they ran my credit for my daughters loan after saying they only were using my income info, tried to add unnessary things to her loan, told us the loan was approved but then two weeks later asked for addition info to get it approved and didn't tell us her extremely high interest rate was negotiable. I can promise this was the last car anyone in my large family and friend group that will be purchased from Autonation.
awesome - tmcshane88
the experience I had at Valley ford truck was above and beyond what I would have ever expected. My salesman Tim Walik and Amy in finance went above their call of duty in getting our start up company the corrrect vehicle and best financing available. It truly helped us get started out on the right foot.
Financial Services Manager
Klaben Ford Lincoln
Spitzer Ford Hartville