749 Alabama Lexus/1000 Service Centers

Warranty Work - Cathy Speir

Took my Kia Soul to Crown Kia to have warranty work done on it. It was done in a very timely manner. Will gladly be going back for all my service work.

I caught this dealership trying to cheat me on 3 separate... - trickyvickey

I caught this dealership trying to cheat me on 3 separate occasions...today was the latest time when they tried to charge me $391 for a $176 part. They charge $50 an hour labor by the way. After much unpleasant discussion I now have my car fixed and they only marked the part up 74% instead of the 222% they were going to charge me....Let the buyer beware. I have been faithful to this dealership....wouldnt let anyone touch my car but them and 3 times thay tried to cheat me. I dare them to deny it...Ill own a new car then for nothing. I am also writing our states Attourney General and printing a public notice in the Alexander City Outlook regarding these practices.

The service department is top notch. - roderickthomas24

The service department is top notch. Monica goes above and beyond to make sure you’re at ease

I just called this place to get work done on my 2018... - LouisBrown5563

I just called this place to get work done on my 2018 Mazda 3 and do you know what these goofs said? "We don't have any technicians that are licensed to work on Mazda's. You are going to have to go to Gulfport or Pensacola." Ummmm... huh? You are the Mazda dealership but you can't do anything besides change the oil? Baffling...

Outstanding customer service! - Angie

Outstanding customer service!! Traveling and broke down near there, they had us bk on road in 2 hours! Would recommend

Vendors Beware, This dealership does not pay vendors... - Caller

Vendors Beware, This dealership does not pay vendors for services.. Ask for Payment Upfront. This dealership does not pay vendors for services.. Ask for Payment Upfront. This dealership does not pay vendors for services.. Ask for Payment Upfront. This dealership does not pay vendors for services.. Ask for Payment Upfront. This dealership does not pay vendors for services.. Ask for Payment Upfront. This dealership does not pay vendors for services.. Ask for Payment Upfront. This dealership does not pay vendors for services.. Ask for Payment Upfront. This dealership does not pay vendors for services.. Ask for Payment Upfront. This dealership does not pay vendors for services.. Ask for Payment Upfront. This dealership does not pay vendors for services.. Ask for Payment Upfront.

Recall - Phawkins21

Had a recall that was performed and then 5 days later a problem with brakes started. I called dealership and another appointment was scheduled and the problem was fixed

Service department AWFUL 1st trip in NO UPDATES nothing - Bronzelady51

Service department AWFUL 1st trip in NO UPDATES nothing but delays, today a SIMPLE OIL CHANGE was an inconvenience. BOUGHT A HIGH DOLLAR VEHICLE and got treated like I stole the vehicle. DISAPPOINTED no other way to describe it

Great Service - mstudio

This review is a little late coming. We were driving through Alabama about six months ago when our Eurovan had a Check Engine Light problem. Luckily this dealership was only a few miles away so I had the van towed there. It was just before closing but Bill in service could not have been friendlier or more accommodating, he was the best. They looked at it first thing, found out what the problem was and called me for an OK to order parts. Parts came in the next day and we were on the way. Great friendly service and great professional work done. We don't like to break down, but we were glad we did in Dothan Alabama! I'll stop for an oil change my next time through town.