758 Alabama Lexus/1000 Service Centers

Excellent service. - trinistar242

Excellent service. All the staff I interacted with were friendly and knowledgeable I was having some engine trouble they quickly identified and fixed the issue total professionals to Ms. Myla and team thank you all great work, my car is running perfect.

My jaguar was in a wreck in April which I dropped my car... - kkc2424

My jaguar was in a wreck in April which I dropped my car off forv3 weeks. I went to pick up my car now my windshield is a crack which wasn't there when I dropped my car off. It looks like something was dug into the chip causing the chip to run into a crack. I was told that it weather. Because now thry want to charge me $1400 for a windshield. As well as the repairs where halfway done. Disree was fantastic!! The rest were rude & talked down to me.

Shuttle Driver - Qstokes

Tim Kendricks was an awesome shuttle driver. He was very courteous and professional while driving me back to my job on Robins AFB. I will definitely request him in the future.

I had traveled to Birmingham for the July 4 holiday when - Sasser

I had traveled to Birmingham for the July 4 holiday when my Jeep would not start on Saturday. Monday morning, July 3, I started making called to try to find someone to look at the Jeep. I called another Jeep dealer but they would not be able to look at it until the following week. When I called Jim Burke service department I received nothing but the best customer service! Their receptionist went above and beyond to find me someone to assist and even when I was accidentally cut off, she called me back. Brent, in service, said that I could bring it in and he would do his best to check it out but they were closing early. I took it to them and not only were they able check it out but they were able to repair it that day. Thank you Brent! Everyone I dealt with was very polite and professional.

This entire Company is nothing but a bunch of Crooks. - thomasfowlerbug

This entire Company is nothing but a bunch of Crooks. I had the Ford side lie and cover up incompetent work and this side had someone reach out to me and basically promise they were going to make it right. Needless to say old Crook Chevrolet and Ford come through like always. People save yourself some heartache and don't do business with them

Took my 3500 ram in for recall on fuel pump two weeks - captcarlosfoss

Took my 3500 ram in for recall on fuel pump two weeks later picked up to find scratches on my door and red clay in carpet and floor Matt’s on passenger and driver side also truck smelled like cigars, stunk. Also had a trouble light on that wasn’t there before management pretty much said that’s how it was when I dropped off. Do not take your vehicle there for any reason management sucks they pretty much trashed my truck..

Always happy with my service at Jimmy Smith. - djtcameron

Always happy with my service at Jimmy Smith. Clean waiting area and restroom.front desk friendly.

Service department - mikey

Excellent work, done in timely manner from my time of arrival, only 1.5 hours for transmission fluid swap, Gear oil swap, and recall (Air Bag) service. Great surroundings, friendly people, clean premises. Overall I'd rate Joe Bullard above your five star rating.

I do not recommend you to take the car over there they’re... - Bikila1591

I do not recommend you to take the car over there they’re gonna overcharge you with diagnostic and repair And they got horrible horrible customer service seems like they don’t really care about overcharging people

Nice professional group that was willing to work hard at - triplejpirates

Nice professional group that was willing to work hard at getting my family in a safe dependable car