758 Alabama Lexus/1000 Service Centers

The entire services were better than exceptional. - gmp1922r

The entire services were better than exceptional. I recommend that the service advisor be given a raise. She explained everything that was needed for my auto. The service was completed in a timely manner.

Christian Smith was very helpful when I was getting my - masonwde22

Christian Smith was very helpful when I was getting my beautiful truck serviced. He had all of the information needed and has great customer service skills. I will be bringing my beautiful truck back!

I bought my Toyota Rav 4 8 years ago and I’m very pleased - sheila

I bought my Toyota Rav 4 8 years ago and I’m very pleased with it.

Everything I ask them I need, they take care of it They - orydebra

Everything I ask them I need, they take care of it They take of me

Excellent customer services. - Ronnie31061

Excellent customer services. Friendly staff. Did the necessary work in a reasonable time. Great place!

I was very satisfied with the service I received and the - manzywanda

I was very satisfied with the service I received and the turnaround time on picking up my vehicle.

My truck was taken in at appointment time and out within - richardjsimenc70

My truck was taken in at appointment time and out within the time as promised

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The service department is top notch at Long Lewis in - dianne.king

The service department is top notch at Long Lewis in Prattville. Chris Poe is always on top of your repair. He takes care of his customers and is very communicative.

This team goes above and beyond great customer service! - brightliner2

This team goes above and beyond great customer service! Quick service with a thorough explanation of what's needed.

Great customer service. - RICKHAMMOND33158

Great customer service. I was kept well informed during the repair process. The repairs were completed in a timely manner.

I like that the service for my vehicle went so quick. - Robert

I like that the service for my vehicle went so quick. I was there only about half the time I was expecting.

I am very satisfied with the service department. - pistolball49149

I am very satisfied with the service department. I used the valet service, and they took excellent care of my vehicle. Bambi took care of my vehicle and had it returned to me the same day. Won my trust.

Very good service and staff was very nice and talk to - Gary Prieto

Very good service and staff was very nice and talk to you nicely answer questions you had.

Courteous and timely. - Dee Davis

Courteous and timely. I was very satisfied with the service and my service attendant. He thoroughly explained what needed to be done and what was done.

Came in for a recall and to get the paint protection coat - Tones

Came in for a recall and to get the paint protection coat applied on my vehicle. Anthony Fields, the Service Advisor, really came through for me—hooked me up with a free detail! I was fully expecting to have to pay to get the outside cleaned before they could apply the protection, but he made it happen at no extra cost. Super chill, super helpful. 10/10 service. Hope this free detail thing keeps happening because I am not complaining!

Melissa made the whole process smooth and painless. - DeanW

Melissa made the whole process smooth and painless. Very friendly and professional service advisor. Everyone in the service department that I encountered was top notch

They are very friendly and respectful. - ECROSSKEY1960

They are very friendly and respectful. When I called to set up an appointment I had no wait time..Thanks for your service.

They did well on my oil change did all things that they - Rbaker

They did well on my oil change did all things that they were asked to do

Did a great job on my grand Cherokee jeep was fast and - watsonmitchell33

Did a great job on my grand Cherokee jeep was fast and efficient good job

The service department here is top notch, Craig and - Jared

The service department here is top notch, Craig and Skylar are great to deal with. Skylar is always on point and very helpful. I highly recommend Harbin Ford service Department *****

Very efficient and friendly service. - mdmccullough.1992

Very efficient and friendly service. Kept me updated on my service. Greg Norris was exceptional

Excellent customer service. - Rugglesedm

Excellent customer service. They worked me in. Diagnosed the issue with my truck and had me on my way in less than 1 hour.

Ronnie in service took great care of me! - Frankielindsey49

Ronnie in service took great care of me! If you ever need service give him a call.

I had an appointment for an oil change. - dixiechick

I had an appointment for an oil change. It was handled quickly, efficiently, and I was pleased that they looked over my car to check its fluids etc.

The services department representative, Eric, was very - meagan.s.hawkins

The services department representative, Eric, was very nice and responsive with information as he received it. He is awesome!!!

Friendly staff, and great service. - weeos

Friendly staff, and great service. The service dept is top notch and very informative on what needs to be done

Excellent as usual! - dsraptor

Excellent as usual! Service was top notch. The video of the service is very helpful and the attention to detail is great!

Awesome service. - jaz23.jj18

Awesome service. I had a great experience. The dealer ship was very clean. Every one was super nice.

I bought a part on 5/6/24 in the amount of 1405. - Jaha2722

I bought a part on 5/6/24 in the amount of 1405.53. Turns out I didn’t need the part and returned it ( Unopened) on 5/7/24 and they would only refund me 80% of the cost to purchase. They refunded me 1155.53. I then asked about the 3% they charged me to use my credit card and they stated that they don’t refund any of that amount. So in all they stole 292.17 from me. Lesson learned, you will never get another opportunity at my business.