748 Alabama Lexus/1000 Service Centers

Excellent Service Dept. - Anthony P.

Brian Fields and entire dept. went above and beyond (stayed late) to be sure I met a deadline due to my profession. Really nice to relieve service at this class and standard. Thank you!

I was in for service on January 19. - Dreempoodles1

I was in for service on January 19. I felt like I was taken advantage of. I needed my shore power replaced. It took them about 15 minutes actual time and I was charged 142.50. Parts on Amazon that were used would total 106.42. They charged me 207.69. (not quite a 100% markup. but I know they also purchase parts wholesale, not off Amazon) Tack on environmental fees (9.21) and "supplies" (28.50) and my total before tax was 350.19. While I appreciate this is a brick and mortar building, it also took me about 20 minutes to get the box back that I bought the parts in. And not an easy check-out. Oh, and I did also get a "discount" by "joining" Good Sam with them. I wonder what it would have costs if I had not spend that other money. All in all, If I can avoid setting foot in any of their dealershps again, I will do that. I updated from 1 star to 3. National service center has promised to refund me half my charges. I hope I see the money.

It was awesome we want to thank mr.rick Henry for his excell - Mlutrica 1299

My husband and I give freeway Honda a 5star because they really blessed us as first time buyers to walk in and ride out in a new car and truly like to thank Rick Henry for making it possible for my husband to get back and forth to work with no problem...thanks Rick Henry from Quincy and Lutrica weaver

Excellent customer service and professionalism... - wandavereen454

Excellent customer service and professionalism demonstrated by my BMW Specialist, Tykeya. She is definitely an asset to BMW Team The real time video of service rendered was top notched customer service