748 Alabama SRT Service Centers

My jaguar was in a wreck in April which I dropped my car... - kkc2424

My jaguar was in a wreck in April which I dropped my car off forv3 weeks. I went to pick up my car now my windshield is a crack which wasn't there when I dropped my car off. It looks like something was dug into the chip causing the chip to run into a crack. I was told that it weather. Because now thry want to charge me $1400 for a windshield. As well as the repairs where halfway done. Disree was fantastic!! The rest were rude & talked down to me.

Shuttle Driver - Qstokes

Tim Kendricks was an awesome shuttle driver. He was very courteous and professional while driving me back to my job on Robins AFB. I will definitely request him in the future.

I had traveled to Birmingham for the July 4 holiday when - Sasser

I had traveled to Birmingham for the July 4 holiday when my Jeep would not start on Saturday. Monday morning, July 3, I started making called to try to find someone to look at the Jeep. I called another Jeep dealer but they would not be able to look at it until the following week. When I called Jim Burke service department I received nothing but the best customer service! Their receptionist went above and beyond to find me someone to assist and even when I was accidentally cut off, she called me back. Brent, in service, said that I could bring it in and he would do his best to check it out but they were closing early. I took it to them and not only were they able check it out but they were able to repair it that day. Thank you Brent! Everyone I dealt with was very polite and professional.

This entire Company is nothing but a bunch of Crooks. - thomasfowlerbug

This entire Company is nothing but a bunch of Crooks. I had the Ford side lie and cover up incompetent work and this side had someone reach out to me and basically promise they were going to make it right. Needless to say old Crook Chevrolet and Ford come through like always. People save yourself some heartache and don't do business with them

Took my 3500 ram in for recall on fuel pump two weeks - captcarlosfoss

Took my 3500 ram in for recall on fuel pump two weeks later picked up to find scratches on my door and red clay in carpet and floor Matt’s on passenger and driver side also truck smelled like cigars, stunk. Also had a trouble light on that wasn’t there before management pretty much said that’s how it was when I dropped off. Do not take your vehicle there for any reason management sucks they pretty much trashed my truck..

Bought a 2018 pilot in 2019 at Procter Honda. - Buckhornmeadow

Bought a 2018 pilot in 2019 at Procter Honda. Good deal, service ok (kinda cold), had car serviced at Bay Honda, service is unorganized slow and not customer oriented (prices too high, they try to sell you stuff you don't need) heard about Skinner in dothan. Called them about service really nice. Service was fast, customer oriented and ended up less than what they quoted. Very Happy customer, thank you.

Always happy with my service at Jimmy Smith. - djtcameron

Always happy with my service at Jimmy Smith. Clean waiting area and restroom.front desk friendly.

Service department - mikey

Excellent work, done in timely manner from my time of arrival, only 1.5 hours for transmission fluid swap, Gear oil swap, and recall (Air Bag) service. Great surroundings, friendly people, clean premises. Overall I'd rate Joe Bullard above your five star rating.

Making the service appointment very easy and at the time - John Stevens506

Making the service appointment very easy and at the time that was convenient for me. The service writer kept me informed as the work was completed. I will always use Joe Bullard for my service needs.

After receiving orders for Army Reserve callup for... - GreenWolf

After receiving orders for Army Reserve callup for OEF/OIF in February 2002, I bought my wife a new Trailblazer from Joe Clayton in Arab, AL. For the 13 months that I was gone I thought they provided good care of my SUV and thoughtful customer service to my wife. I received a good deal in my purchase and honest service, what more can you ask for?

My best experience today was dealing with Ms. - mtawanya

My best experience today was dealing with Ms. Ayanna H. She is the best services person I have deal with. She's professional, and trustworthy, and she keep you aware of whats going on with your vehicle. Bless you on your new promotion from service to sales. It will be hard to find someone else to walk in your shoes. Keep up the great work!!!!