757 Alabama SRT Service Centers

Went in for service, had an issue that was easily taken - Billy22

Went in for service, had an issue that was easily taken care of. While I was waiting a member of their sales team asked if I would like to see the newer version of my car. I had time to look, but I was NOT buying a new car. (at least that is what I told myself). Not pushy, very informative and helpful. I am now a proud owner of a new Denali 2500 truck. Thank you so much Scott Norris for all your help. Would highly recommend this dealership to all my friends and family!!

Excellent customer service, lets you know what is going - lildeb64

Excellent customer service, lets you know what is going on with your vehicle through process

Jeb Stewart was extremely helpful and friendly in the - keoashadees

Jeb Stewart was extremely helpful and friendly in the service department.. He will be very benefical to Audi of Huntsville !!

I've found a great place to service my vehicle. - Cindy

I've found a great place to service my vehicle. Jarrod in service was so helpful and caring. I would recommend this dealership to anyone that needs service on their vehicle. Thanks again.

A car repair story hard to believe. - hiker82688

I have a 2017 Hyundai Elantra that I purchased in tuscumbia AL. One day on my way to Birmingham my car started making an extremely strange noise and vibration to the point that it was scary to drive. Long story short I bring it to this dealership in Jasper and ends up an extenstion cord got caught in my drive train and destroyed everything inside. $4000 worth of damage. Yes you heard right, AN EXSTENSION CORD! Anywho luckily State Farm insurance handled it comprehensively. That being said this dealership was extremely thorough with the repairs. It took 3 weeks to get my car back but they took their time to make sure the job got done right! It came out perfect bumper was fixed and car rides better then it did when I first bought it. However once my girlfriend sits in the car she points out to me a big red stain on the passenger seat and then I notice a cigarette burn on my seat! I was outraged! Mistakes do happen though, people spill things it happens. The manager said none of the mechanics smoked and it could possibly be the mechanics at the body shop they sent it to. Now I know what your thinking why would I go to a dealership where this happens and why is this guy giving them 5 stars. I'll tell you why. Because once I brought it to their attention without question they took care of it IMMEDIATELY! I had a loaner car ready when I got there so I could run my errands for the day. Even though the manager (Walt Ackerman) was convinced it wasn't his staff that made the burn or stain he still took responsibility for it because of two reasons. 1. He understands the customers needs come first. 2. He understood regardlesss of who caused it I left the car with his establishment and they were responsible and he immediately stood behind his company's name. Within 4 hours the car was fixed and he even gave me a free full tank of gas for my troubles. This is what it's all about, was I mad my interior was what I thought was ruined? Of course! I was livid! But everyone makes mistakes we are all human what was important is that the Manager Walt did the right thing took responsibility and solved the issue without hesitation and when I see that I think that's the best quality you can look for in any form of a store. If he cares this much about fixing a Mistake imagine how much he cares about putting customers in good cars with good deals attached to them. Although a mistake was made I have never seen such diligent and incredible customer service! Hyundai should really recognize this man as one of their best representatives. Also I would like to give an honorable mention to the woman who runs the service department (by herself!) Melinda. I noticed some people in the waiting room talking about how she seemed unapproachable and stern. However that's not the case at all. I was able to actually have a human conversation with her while waiting for my car and she was an extremely nice person! The reason why she may seem stern and unapproachable is because she's the only one working there! SHES RUNNING THE ENTIRE SHOW ALL BY HERSELF AND SHE DOES A xxxx GOOD JOB! Even though she does it all on her own she gets everything done perfectly and she was extremely organized and tended to any need I had while waiting even though she was dealing with atleast 5 other customers. She never stops moving and I never seen her take a break but regardless when she was moving she was getting things done! I hope the owner of Jasper Hyundai sees this so they understand how hard Melinda works for them and they should really consider hiring her some help, even if it's part time. At the very least a raise is due! I'm not saying Melinda can't handle it trust me she can! But I think I speak for all people when I say we all can use a little help sometime. So moral of the story if your looking to get a Hyundai of get your Hyundai serviced and don't want to deal with idiots and you don't want to have to worry that your car is going to be fixed correctly go to Hyundai of jasper. However on your way there watch out for extension cords on the road! 😂

Customer Service - Happy Customer SS

The staff is courtesy. The wait time is not long. I am able to us coupons to save money on services rendered. I definitely recommend anyone to Jack Ingram for quality service.

Bought a 2018 pilot in 2019 at Procter Honda. - Buckhornmeadow

Bought a 2018 pilot in 2019 at Procter Honda. Good deal, service ok (kinda cold), had car serviced at Bay Honda, service is unorganized slow and not customer oriented (prices too high, they try to sell you stuff you don't need) heard about Skinner in dothan. Called them about service really nice. Service was fast, customer oriented and ended up less than what they quoted. Very Happy customer, thank you.

Amy was very accommodating and pleasant. - Mkintz

Amy was very accommodating and pleasant. I appreciate how quickly I was in and out.

After receiving orders for Army Reserve callup for... - GreenWolf

After receiving orders for Army Reserve callup for OEF/OIF in February 2002, I bought my wife a new Trailblazer from Joe Clayton in Arab, AL. For the 13 months that I was gone I thought they provided good care of my SUV and thoughtful customer service to my wife. I received a good deal in my purchase and honest service, what more can you ask for?

My best experience today was dealing with Ms. - mtawanya

My best experience today was dealing with Ms. Ayanna H. She is the best services person I have deal with. She's professional, and trustworthy, and she keep you aware of whats going on with your vehicle. Bless you on your new promotion from service to sales. It will be hard to find someone else to walk in your shoes. Keep up the great work!!!!

I loved it! Everyone were so helpful and professional.... - letriceb21

I loved it! Everyone were so helpful and professional. Amira Janhaoui is the best! She treated me as her own little sister! I left happy. 😊

Kind staff active in the community . - Rip wheeler

Kind staff active in the community . They really helped make 2 kids night great people

I purchased a new Pathfinder at Matt Bowers in Daphne - mikesappington

I purchased a new Pathfinder at Matt Bowers in Daphne yesterday and received quick and excellent service! It started with a visit to the service Dept. for an oil change for my old Pathfinder which I also bought at this location. As usual, I dealt with Bo who has serviced my cars for upwards of 10 years. We have developed a friendship over the years and makes me feel at home. I mentioned I was thinking about trading and he introduced me to Colton Ruybal who provided me with fast and quality service in my new car-buying experience! Very knowledgeable in all areas of my transaction! This is my 4th Pathfinder to buy at this location. Don't go see Colton while you service your car or you will end up with a new vehicle! Ha, Thanks to the Matt Bower team from Lynn the general manager on down!

Tony Burkhalter was very professional and knowledgeable - Cynthia1166

Tony Burkhalter was very professional and knowledgeable while preparing my vehicle for service at the dealership's service center.

I like dealing with people who are trustworthy and I - BOBCANTRELL61@GMAIL.COM

I like dealing with people who are trustworthy and I believe Mullinex is. Wayne is nice man.

I have both purchased a vehicle and had my vehicle - Rocket's mom

I have both purchased a vehicle and had my vehicle serviced at this dealership. The only issue I've ever had was with the sales manager, but it was immediately resolved. The service department has always been really good, they've serviced my vehicle and normally do a pretty quick turn around on it. I've also had minor body repair done there and they have done a great job. I would recommend them to anyone who wants to purchase a Nissan or have a Nissan that needs service.