758 Alabama Tesla/1000 Service Centers

Do NOT take your vehicle here to get it worked on!!! They... - adhbgh

Do NOT take your vehicle here to get it worked on!!! They don't know what they are doing. I took in my 2007 Pontiac with 149000 miles on it to have it checked for the engine light & air bag light being on. It was running fine besides this. They got into my transmission and totally ruined it. It wouldn't even make it back home without a tow. They evidently installed a TCM and didn't know how to program it and ruined my car.. Never again!! Besides all this, they didn't give a $h-- about it and blamed the age of the vehicle for the problems after charging $1100 to get it out of their shop. I have dealt with these people for years but will not anymore. Of course, they don't care, I am only one. I will not recommend them to anyone else in the future. Eventually it will come back to bite them in the a--.

Will never take my Bronco there again. - annbtrimble

Will never take my Bronco there again. Requested work that should have been covered by warranty. Charged me $400 and did not fix the problem. Terrible service department.

Excellent Service Dept. - Anthony P.

Brian Fields and entire dept. went above and beyond (stayed late) to be sure I met a deadline due to my profession. Really nice to relieve service at this class and standard. Thank you!

I was in for service on January 19. - Dreempoodles1

I was in for service on January 19. I felt like I was taken advantage of. I needed my shore power replaced. It took them about 15 minutes actual time and I was charged 142.50. Parts on Amazon that were used would total 106.42. They charged me 207.69. (not quite a 100% markup. but I know they also purchase parts wholesale, not off Amazon) Tack on environmental fees (9.21) and "supplies" (28.50) and my total before tax was 350.19. While I appreciate this is a brick and mortar building, it also took me about 20 minutes to get the box back that I bought the parts in. And not an easy check-out. Oh, and I did also get a "discount" by "joining" Good Sam with them. I wonder what it would have costs if I had not spend that other money. All in all, If I can avoid setting foot in any of their dealershps again, I will do that. I updated from 1 star to 3. National service center has promised to refund me half my charges. I hope I see the money.

It was awesome we want to thank mr.rick Henry for his excell - Mlutrica 1299

My husband and I give freeway Honda a 5star because they really blessed us as first time buyers to walk in and ride out in a new car and truly like to thank Rick Henry for making it possible for my husband to get back and forth to work with no problem...thanks Rick Henry from Quincy and Lutrica weaver