761 Alabama Tesla/1000 Service Centers

If I could leave zero stars, I would. - janie.howard

If I could leave zero stars, I would. Service department did not tell me upfront what the cost was going to be. I was blindsided by a fee that had I known about, I wouldn’t have had the car serviced there. Unwilling to talk to me about it or provide a solution. If you want to spend more than you need to and not be heard or seen, this is the place for you. Worst experience ever at a dealership.

I have been going to this dealership for years! - Victoria S.

I have been going to this dealership for years! I take my challenger, that I also bought from Chrysler, for any needs and the service techs always solve it and the sales people always make sure I don’t want to trade in or anything! It’s a great environment and they’re always on top to tell you updates and length of times for waiting so you’re comfortable either in the waiting area or your home. I was there last week and waited an hour or 2 and the staff was so great with my 1-year old and making me feel welcomed plus my car was fixed up perfectly. I’ve seen personally, service techs come and get the guests to update them on their vehicle so they know what’s going on each step of the way on every service. I was also shown this app to help pay what I owed in monthly installments and in today’s economy that is a lifesaver. You and your vehicle should want to be cared for properly by real everyday people and with that being said I recommend this shop/dealership all day long! :)

Service is better in Decatur - Maxwell

Excellent service: quicker than expected; less expensive than anticipated; and a loaner car to boot. Will stick with University Hyundai of Decatur - great service, less cost.

Always feel that I am treated fairly at this location.... - CHAygood0

Always feel that I am treated fairly at this location. Been buying vehicles from this location for a long time. Mostly good experiences with these folks.

I was welcomed to the dealership’s service department - Joann

I was welcomed to the dealership’s service department even though I was early for my appointment. Everyone from the service manager to the cashier was professional and friendly. The service was completed in a reasonable time. They also washed my car. I appreciate the people and the work they do.