50 Alaska Used Car Service Centers
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Top Reviewed Service Specialists At This Dealership
Sales manager
Parts Manager
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Trent always provides great attention to my questions and - carollee.clayton
Trent always provides great attention to my questions and schedules the appointments for my vehicles and for what is needed to be accomplished for each of them. I’m always treated with respect and consideration. No fuss or bother, just excellent service care. I really appreciate it. Best car care ever! Thanks!
Service Manager
They make it so easy to get my car and was so helpful! - sonjayatlin
They make it so easy to get my car and was so helpful!! I appreciate Issac he had made sure to get my windshield replaced after I got the car!!! I really wasn’t expecting to go home the next day with my car!!!
Service Advisor
Just got our Dodge Journey car back after three months - May102002
Just got our Dodge Journey car back after three months from Lithia. It was a complex warranty job to change the transmission out which of the lost reverse gear. It was a major struggle to do without wife’s car for such a long period of time. The majority of that waiting period was due to parts that were backordered or unavailable through supply chain difficulties. I give credit to Kenny and the service department that he took all of my 20 or so phone calls graciously and respectfully. He obviously can’t get work accomplished when parts are unavailable and we understand that. My cautionary tale would be to any future new car or used car buyer. Spend the extra money on the extended warrantee $2900. our final repair/replacement cost ended up being about $8000 which we only had to pay $100 deductible. Without the warranty we would never have been able to cover it. The car seems to be running well and I think Lithia did their best to give us service that was needed. Last bit of advice don’t call these poor guys screaming and threatening because they’re doing their best every day to feed their families just like everyone else. Mechanical work is never easy and there are always surprises that you cannot plan for.
Warranty Advisor
I almost got in a car accident and my car needed an - dariaulikhina
I almost got in a car accident and my car needed an immediate repair. A service advisor Justin Green got everything under control and I could definitely tell that I was in good hands. Justin is knowledgeable, professional, polite and just a super nice guy. He took a great care of my Jeep Cherokee 2018. I was very happy with the service I received.
Great customer service. - Victor
Great customer service. Spencer always makes sure my vehicle is well taken care of. Highly recommend.
My visit was OK and checking in was much quicker than - Jlthayer
My visit was OK and checking in was much quicker than previous visit. However, they did not take my paperwork that showed that I had a maintenance agreement because they said it was all in computer and wanted to charge me for the filters when they were covered under the agreement. So they didn’t change the filer for me for my 70 k mile check in. Otherwise Service and detailing was very good.