21 Arizona Recreational Vehicles Dealers

I purchased my RV back in June. - boatpartsetc

I purchased my RV back in June. The paperwork was fubbed, but they didn't tell me, they just ignored the problem. Now I need help getting plates. The DMV says it's World Wide RV fault. World Wide RV conveniently says it's my fault. I had a horrible experience from start to finish with them. The salesman Guy was not honest about the unit. The office manager Jewlissa, was not helpful (25+ emails back and forth, without resolution, I should publish that email thread - talk about a hoot). The GM, Brian, didn't even try to understand the issue, before "siding" with Jewlissa completely. So no joke, I have owned this RV for almost 6 mo and I can get plates. They provided me with a second temporary plate but when it expires, what am I going to do then???? I honestly have no idea, there is no resolution coming. Do I have to tell you to avoid this place?

Very helpful and friendly service from beginning to end! - ShirleyG

Very helpful and friendly service from beginning to end! We can't wait to get our new trailer on the road.

I guess the following is my fault for going back to La - Flyerone

I guess the following is my fault for going back to La Mesa Tucson service after the issues I had last time but they called about a seat belt recall and I also had a Hydraulic leak in the leveling jack system. I arrived at my appointment on Nov. 30th at 8:00 where I met with my service advisor Julio. We went over my seat belt recall and jack issue and I asked how much it would be to do an oil change, fuel filter, and generator service, he looked at a list and said $1100 + parts and in his word he said parts aren’t that much and it included checking all fluids and adjusting and lubing the slide outs. I agreed to that work and amount. He called me a couple hours later and said the rear differential fluid was dirty and the radiator fans were clogged at the price of $290 for the differential and 1 hour labor for the radiator, I refused those services. I didn’t hear anything back on Thursday or Friday so I called Friday afternoon to get a status, Julio said they had to order some “bolts” for the jack system but everything else was done and would be ready Monday. Monday passed and no communication, I called Tuesday morning and was told the motorhome was ready and I could pick it up after 1:00. I arrived shortly after 1:00 and was presented with an invoice of over $2800, mind you the recall was free and the hydraulic system charge was about $99 for half an hour labor to tighten some bolts. It was extremely hard to tell where I was being overcharged because the invoice was broken up in sections, it didn’t just list $1100 and what was done, it had air conditioner service that I had never requested but assume it was part of the $1100 package deal. I asked Julio how it got from $1100 + parts to $2800, he looked at the invoice and said the discounts weren’t applied, even though I think he was the one that filled out the invoice. He came back with a cost of over $2300 and I just paid it and left vowing to never set foot in La Mesa again and warn others of the deceptive practices through social media, online reviews, and the Better Business Bureau. It’s hard to tell how much I was overcharged since I didn’t notice until I got home that I only received a copy of a small portion of the invoice. The invoice also stated that I had agreed to an estimate of $3000 which I never agreed to.

Purchase from Bryan was flawless. - JLaux

Purchase from Bryan was flawless. Camper was prepped and ready for delivery as promised. Our hitch system was moved over from previous camper to new one without any issues and in a timely fashion. When we ran into a problem during our first camping trip with the camper the service department, Rick and Steve, were on the issue and resolved it in a timely fashion. Robert Christ staff is helpful, pleasant and knowledgeable. Best camper purchasing experience ever!

Awesome, location. - Bill

Awesome, location. Great customer service, and follow-up. James, (owner) extremely knowledgeable about his inventory. He stood by his word, and treated both myself and wife with such respect. Is not high pressure to buy there RV's (unlike bigger RV stores). Prices are fantastic and got a great deal on a used Class C and great offers on our trade-ins. Would highly recommend to buy here before the big RV stores.

Do not buy here and do not take your RV or camper here - Dolphin-leopard

Do not buy here and do not take your RV or camper here for maintenance work. This has been a disaster. We had our camper a little over a month and took it out on 2 short trips, overnight for the first run to work out any kinks and 2 nights the second time. Well our slide out started scraping the ceiling and the toilet was leaking water on the floor. So we took our brand new camper back to them for maintenance work. Told it should only take 2 weeks. They didn't even contact the manufacturer during the "2 weeks" to authorize the work, we know because with their run arounds we called the manufacturer ourselves and found out apparently we aren't the only ones who have called to figure out what's taking so long. Took them months to get the manufacturer what they needed to approve the work. Supposedly because they only have 1 maintenance approved worker! Are you kidding me! Took them 4 months before we finally got our camper back today only to find the brand new toilet they installed stained with xxxx and xxxx and xxxx all over the seat 🤬 our black water tank 1/3 full which we flushed, rinsed and emptied before taking it to them. Who knows what that nasty worker did in our camper. And the only thing they can tell us is "they have no explanation for that" are you kidding me! We will be calling the manufacturer to let them know the kind of work this place does and possibly taking this further. They don't care about this and are doing nothing but running my husband's complaint to the manager. We will not be taking our camper back to them and will contact Grand Design for a new manufacturer warranty approved place to take it for any further work. We will also make sure everyone knows to stay clear of this place. Completely unacceptable and disgusting.

I bought a new Cougar travel trailer from Camping world - judiecrawford

I bought a new Cougar travel trailer from Camping world in 2021 and have an extended warranty. We have had continues problems with the refrigerator. It burns out the thermal coupler when we begin traveling on the highway. When we arrive to our destination, the refrigerator doesn't work at all, electricity or gas. We've taken the trailer into the service department several times for the same reason. Today, we picked it up while the refrigerator was working. By the time we got home it wouldn't come on. After the fourth time visiting the service department, we called to let them know that the problem still exists. The service representative, service tech, the department manager, and the store manager all agreed that the model wasn't made to work while traveling. I checked the manual and it gives directions for the refrigerator while traveling. I called the manufacturer for Kestone Cougar and expect an answer tomorrow. Meanwhile, my husband called another RV service who said that isn't true. My next move, tomorrow, is to call corporate, then a lawyer regarding the federal MMWA Law. I smell a skunk.

A) I'm not 100% sure the dealer available in your survey... - 01root.grainy

A) I'm not 100% sure the dealer available in your survey drop down is the same dealer I reached out to. AutoBossMotors.com. Is that the same thing as Auto Boss RV? So, first off, bad survey experience here. B) AutoBossMotors.com never got back to me about the car I expressed interest in. Are they swamped? Is the car I reached out about no longer available? Is it a bait and switch? That would require a switch. But anyway, The lack of anything reflects poorly on AutoBossMotors.com and on Cars.com. I've taking my interest elsewhere.

This is the third time I have had an RV serviced at - patcornforth

This is the third time I have had an RV serviced at affinity and the second time that the repairs were subpar and required additional work while I was traveling. This time an axle that they replaced in May had nine bolts that anchored the axle to the frame none of which were tightened completely and all of which came loose while I was traveling in Alberta Canada. The cost to be on this trip was almost $3500 and affinity has denied any responsibility. they have refused to reimburse me for the cost of the repairs while I was traveling and my accommodations. I find this completely unacceptable and will be suing them to recover this money. Once again this is the second of three times I have had an RV repaired and the repairs required additional repairs while I was traveling. Do not take your RV to affinity for service!

High integrity and honesty - BobTheBuilder

Our 5th wheel was destroyed and we were desperately looking for a similar replacement without much luck. I finally located what appeared to be a pristine BH 3670RL at Landon's RV in Mesa for a fair asking price. I immediately called and told the sales person, Josh VanVaukenburg, our situation and that I wanted it. I still work full time plus having to deal with insurance and unload the destroyed unit. It was all totally consuming to the point I could not travel to Mesa to see the unit. I told Josh I would buy it sight unseen, wanted them to install a bedroom AC, do a thorough inspection and deliver it. When I told him I was still dealing with insurance but could go ahead and send a substantial deposit since I wanted them to start immediately, his response was if I trusted him he trusted me and I didn't need to send a deposit! By the end of the next day they had worked all day, had the AC in and were taking care on truly nit picking items. Josh did a long walk through video he posted for us that was amazing in detail. He was also very responsive to all phone calls and emails. I am highly pleased with Josh and Landon's. I believe they are meticulous and of high integrity and have no qualms about trusting them.