844 Arizona CODA Service Centers

great experience! - jboschee

Great experience. Nick was great to work with and made everything go smoothly. Easy process and easy negotiation process and everything was very fair and helpful.

This visit was perfect. - DrDPhd

This visit was perfect. After s couple years of sketchy service and disappointment they are “on the ball”. Paul Franco did a great job

They know customer service - JDP

I can't say enough good things about this dealership. On my drive from Iowa to Scottsdale this year, I hit a "major" pothole on Hwy 54 in the Texas panhandle. It blew a hole in my right front tire, and put a big dent in the rim. I drove 200 miles to Albuquerque where I was able to replace the tire. They told me that I should replace the rim as soon as I could because they had difficulty getting it to hold a bead. When I got to Scottsdale, I checked Mazda dealerships in the area, and found that there are three. I went to the first one, which was only a mile from me. I waited for fifteen minutes at both the service and the parts counter, and nobody came to help. I went to the next one, which was closer to me than Berge. There the parts department told me that they couldn't get me a new rim until April 10th. Since I'm driving back home on March 23rd, that wouldn't work. I then went to Berge,the dealer farthest from me, hoping for the best. The parts manager, Ryan Ploof, checked and said it would take until April 10th to get the rim, but then asked me if he could look at alternatives for me. Of course I said yes! He came back 15 minutes later, and said he could get the correct rim (just a different color) by the next day. I said, please go ahead and order. I then went to the service department and talked with Paul Rupp. I explained the situation to him, and he scheduled me to get the new rim installed in two days. At the same time, he said they would handle the recall that was out on my 2019 Mazda 3. Took the car in today. The new rim was installed, and the recall service was completed. I can't say enough good things about Ryan, Paul and the team at Berge. Thank you!!

I’ve been taking my car for service at Berge VW dealer in - Amazing

I’ve been taking my car for service at Berge VW dealer in Gilbert for the last 6 years. I dealt with Bell Karam, Niko Atini and the service supervisor Vince, I found them to be very knowledgeable, trustworthy, friendly and have great qualities, and professionalism. I receive excellent and efficient customer service every time I take my car for service. They always go out of their way to make sure I arrive and leave happy. Thank you.

Great Service Dept - Robshpping

I brought my GMC in with a miss fire problem. They looked at it and got it right in the shop fixed it and it was cheaper then what other shops where going to charge me. Staff where nice and friendly and I see there shop is growing and will come back to them. Dale and Chris where helpful and If you need work done come see them.

I purchased my dodge avenger at mazda. The purchase and... - ARivera0207

I purchased my dodge avenger at mazda. The purchase and sales experience was excellent. Kudos to the sales department. My issue was every experience I had with the service department was ridiculous and a drawn out process. Ranging from 2 hour waits for a simple oil change to waiting 2 weeks for repairs to be accomplished and being threatened to have my rental taken away because it was not going to be covered even though it was the dealerships fault my car messed up. I will not recommend this dealership to anyone even though the sales staff is amazing and friendly, the service staff is crap.

Very poor service. - Realgemdew

Very poor service. Took two weeks to get in. Then 4 hours and never looked at my truck. Why take the appointment? Poor service manager has no idea how to run a dept.