Arkansas Volkswagen Dealers

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North Point Volkswagen - North Little Rock, AR

On 8/26/2009 10:40:24 AM jlellis wrote:
Jeremy would not return my calls nor did his supervisor Dewayne Bell
My car was ready on Monday and he never called to let me know to come
pick it up. I had already turned in my rental car and was needing mine back.
I called Tuesday morning and talked to dewayne and he never got back with me.
I called again tuesday afternoon and Jeremy finally answered the phone and
at that time he informed me that my car was ready Monday. I picked my car up
Wednesday morning. I had emailed dewayne on Friday and he never responded.

Bill White Volkswagen - Fort Smith, AR

On 11/19/2006 12:33:34 AM taylor013 wrote:
I bought a 2006 PT Cruizer from Bill Whites dealership. Jim Marrow and Saleman Ed ??? was so very helpful "UNTIL" I signed the paperwork. I had the taxes and tags financed into the loan total. I made sure to ask several times about the total amount of taxes - and was assured by "Jim Marrow" that the tax total was correct!!! After 3 weeks waiting for the check to come in the mail to get taxes and tags for my new PT Cruizer I stood at the OKLA DMV $87.87 short. This seems to be a problem with Bill Whites associates. I know for a fact this same problem has happened with other customers and I also know that Jim Marrow has no business working with finances if he cant even add correctly. I WANT MY 87.87 or GOD help that dealership. I mean Its only fair that if you finance you tax amount it should be CORRECT. I am not even finished with my complaint - and if they dont make this rightt - before the end of next week I swear it will end up costing them alot more than 87.87