California Saturn Dealers

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Saturn of Fairfield - Farifield, CA

On 6/16/2009 2:16:53 PM diana70707 wrote:
HUGE MISTAKE BUYING FROM THESE PEOPLE STAY AWAY! Ok, so I really needed a car, I went in with my parents, they were really nice and all (which is of course what'd you'd expect from a dealer). I had seen the car I wanted online and wanted to go in to look at it with my parents. My parents aren't too good with the English and they had no one who speaks Spanish there, so I was on my own. My dad told them that the transmission on the car sounded funny, but they kept saying that it was normal. It is our right as consumers to have the car looked at by a third party; we didn't know this until after this incident.

Anyway: they were nice until we wanted nothing to do with the car, because we realized that it was falling apart. There were all these things wrong on it. The price was $9,200 on it, after all government and their fees the final price was more than $13,000. After it was paid off it would be more than $16,000. What they told us the interest rate and the payments were going to be was much different than what was on the contract.

We attempted to return the car on the second day of having it, but they said we owned it since the bank had already paid them. Which was a lie we took it back on a Wednesday, the bank hadn't sent them the money until Friday. The bank also approved the loan with no proof of income or anything, which is usually required. They said they would buy it back but only for $5,000 which would have been a huge loss.

Since we had left the car at the dealership, after about two weeks, they decided to take it to my parents’ house. We refused to take it back, so the guys that dropped it off left it out on the street and threw the key at our house. We still refuse to keep the car and it is a great thing we put no money down.

WORST, SCARIEST EXPERIENCE EVER! DO YOURSELF A FAVOR STAY AWAY!!!!!! THEY LIE, and ARE RUDE over the phone.

Saturn Of Temecula - Temecula, CA

On 5/20/2009 11:54:37 AM krssrs wrote:
We bought our new Saturn Ion from Saturn of Temecula in 2007 and were very happy with the whole process. The staff at the dealership treated us as dear friends. Since than we have been taking our Saturn to them for our routine maintenance. Again, the staff is always courteous and professional. Their prices are very reasonable and our car always comes back cleaner than when we brougt it in. We would highly recommend Saturn of Temecula.