271 California Audi Service Centers

A Stellar Experience at Audi of Van Nuys--- My wife - ericdewaele

A Stellar Experience at Audi of Van Nuys--- My wife and I recently had the pleasure of purchasing a vehicle from Audi of Van Nuys, and we couldn’t be more satisfied with the experience. To provide some context, we’ve been managing with just one car for some time and were actively exploring options online when we were contacted by the team at Audi of Van Nuys. Given our history with Audi vehicles—renowned for their comfort, reliability, and timeless elegance—we decided to visit the dealership in person. Our experience began when my wife visited the showroom on a Saturday to follow up on an online inquiry. She was greeted by Imad, a sales representative who exemplified professionalism, warmth, and genuine care. Imad’s approach was refreshingly non-aggressive, and he worked diligently to ensure we found the perfect vehicle for our needs. My wife FaceTimed me during her visit, and I was so impressed by her interaction with Imad that I immediately took a Lyft to join her at the dealership. We’ve been loyal customers of Audi of Van Nuys for years, not only because we love the brand but also because the dealership consistently delivers an exceptional customer experience. This visit was no different. Gilbert, the desk manager, played a key role in helping us secure the best possible rates and financing. His honesty, efficiency, and professionalism made the often lengthy car-buying process smooth and stress-free. We truly appreciated his efforts to ensure we walked away with a deal we felt confident about. When it came time to finalize the paperwork, we were assisted by Haik, who handled everything with precision and care. He ensured we had all the necessary coverages for peace of mind and made the process as efficient as possible. Overall, the entire team at Audi of Van Nuys exceeded our expectations yet again. Their commitment to excellent customer service and attention to detail continues to make them our go-to dealership. We highly recommend Audi of Van Nuys to anyone in search of not just a vehicle, but a top-tier car-buying experience.

Horrible work and customer service. Service was done due... - bari

Horrible work and customer service. Service was done due to negligence on Lexus during a routine service. Scratches and dents on car. They sent the car to get repainted in that area. Now the paint is coming off and corroded and they won't take responsibility or fix their error. Absolutely unacceptable! This is not up to par with the Lexus brand or quality. Take your business elsewhere.

Never trust a Chevy dealer is a long heard piece of - scottbmw

Never trust a Chevy dealer is a long heard piece of advice and I agree. I reached out electronically through the website. Got a text back from the guy who took the truck in. I called him and it seemed like I was one of the first to see the ad and there was no rush. Got a text from another guy the next day Friday 1/27th named, Michael, the Internet guy and he asked when did I come see it, I said Monday, he said great. I texted him Monday morning to remind him I was going to come to see it. He texted when, after lunch, he texted thank you. I texted him after lunch and told him I was on my way, he called while I was en route and said it was off being painted it would be back hopefully at the end of the week, maybe Friday but he doubted it would be ready as they were so busy at the paint shop. I was busy then I reached out today and told it was on hold for someone, I figured that was me. Another text saying it’s been sold. Later I was texted they can only hold it for someone en route, I was… on Monday. I had the feeling they were holding it for me, they never gave me the impression there was other demand, someone could have called or taken a refundable deposit. I do not recommend this dealership, typical dealership games.

Had a service issue with my Audi A3 Sportback. I... - werfast

Had a service issue with my Audi A3 Sportback. I contacted the dealership that did all of the service on it and they wouldn't help. Called Mckenna Audi in Norwalk, CA, spoke to Brandon Uribe, their Service manager. What a pleasure to deal with him. He solved my issue immediately, where the dealer in Pasadena, CA, wouldn't help. Want be going to Rusnak Audi again...Their phone staff is lazy and doesn't want to help.

I got my engine replaced here at Perez Auto & Truck... - coinselieth712

I got my engine replaced here at Perez Auto & Truck Repair They did a wonderful job, and I got a great deal on it. Very inexpensive service fees, for really good work. I will definitely be back if I need more work done to my car.