Took my car in to have a light checked and was told... - pdunham
Took my car in to have a light checked and was told "you're going to get stranded...you need a new battery". Went back 5 days later for an "A Service" and was told the battery was fine but now I needed brake pads, rotors, and motor belts.I called and talked to the service manager and he said the service tech "probably" should had worded needing a battery differently and that I did need the other reccommended service because a light was on. After the battery experience, I had my brakes checked at another shop and was told yes, I needed pads but my rotors were fine. After I explained what had happeded at Berberian's they said they hear that a lot! As a single woman, I take care of my car so as not to get "stranded". However, I do not like to feel taken advantage of and want to know I can trust and rely on the advice and service I pay for. The service rep was cordial but the overall experience left me feeling very unsatisfied.
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