4,446 California CODA Service Centers

Bought my Tahoe here in 2017. - SaraL

Bought my Tahoe here in 2017. Sales was fine, finance was fine. at 60k miles transmission failed after a recommended service. No issues prior to this service. I was under warranty. Transmission was difficult to get due to COVID but replacement eventually happened. I had my brakes done shorty after. Recently my brakes were making noise. I called to inquire about the warranty on them, I have yet to receive a call back that was over 2 weeks ago. My husbands truck had a recall on the airbags. Got it in and left my number. They keep calling my husband who is out of town. I picked it up and it is filthy. The rearview looks like it was almost ripped off. I was asked what time I'd be there so they can pull it up. When I got there I was given the keys to get myself. I have since traded my Tahoe in and will not purchase another Chevy due to constant issues with electrical, transmission and failure to return calls. While I was there the phone was ringing and the service associate sat there on his phone instead of helping his co-worker. They need new management and staff.

Had to take car in 3 times. just got it back so still not... - WillieC

Had to take car in 3 times. just got it back so still not sure if it works. Cost me a total of over $1700. Only gave me credit for 2 hours of labor. Took it to a local repair shop in Scotts valley they had it 4 days tried everything, even replaced a $264 item, gave me the car back and did not charge me a thing. Advised me to take it to the dealer. The dealer replaced everything the local repair shop told me they had check already. The car was still stalling. cost $700+. Then took the car back. now they say I probably would have had to replace all that stuff they replaced anyway, but after I complained they agreed to remove 2hrs of labor. Now they say it is the fuel pump. Drove it around a few days later it stalled again. cost $ just under $500. the last time I took it in the cost was $400+