4,437 California CODA Service Centers

Received notice my fuel pump for recall was in. - Rac502k

Received notice my fuel pump for recall was in. So I scheduled an appointment with their automated system, couldn’t get through to a real person. I arrived on time to be told they didn’t have the part. The service individual apologized for the mix up. This is the second time I’ve had an issue. The last time they did a warranty repair and had my car for three days. I received no phone calls from the service department. I had to continue to call to try and get through to a real live person. I eventually got my vehicle and was told that I was lucky that it was a warranty issue otherwise it would have cost me $3,500. Ever since the dealership was sold the service department performance, in my opinion, has noticeably changed for the worse. I will continue to use them for recalls and warranty work but as far as routine maintenance is concerned I have other choices. I’ve been going there for 5 years. They just lost me as a customer!

Abby and Glen are the best. - Karen Carnes

Abby and Glen are the best. We have leased 3 MDXs and bought one in the last 6 years. They were knowledgeable, always available, friendly, and made every process easy! Great customer service. Acura makes the best cars. We will be back.

The worst dealership to have your MDX or any other car - ph650

The worst dealership to have your MDX or any other car service there, specially on the Saturday, appointment means nothing, ask you to sit in my car after 40 minutes walked in and asked if they take my car now with the appointment I made 2 weeks ago for oil change and tire rotation how long is it going to be before I get t back, 6 hours! Thanks no thanks , I made an appointment with Putnam Acura ASAP. Very unhappy buyer of MDX and former service client. Never again.

Finally a dealer parts guy that knows parts. - DC2R

I usually avoid going to the dealer to buy parts but Kris isn’t one of those typical dealer parts people. He was knowledgeable about car and wasn’t just randomly searching for parts on the computer.

Dealership claimed it spent over four hours to replace... - aaderonm

Dealership claimed it spent over four hours to replace front wheel bearing for my TL and slapped me with eight hundred dollar bill. Daylight robbery! Be warned.

The staff is professional, helpful and knowledgeable. - evacpacheco

The staff is professional, helpful and knowledgeable. My car purchase experience was amazing and the experience with the service center for the last 3 years has been top notch.

I have brought my Accord here for over a decade and have - David M.

I have brought my Accord here for over a decade and have NOT been disappointed.

This Dealership's service dept. advisors are clueless.... - evangelito

This Dealership's service dept. advisors are clueless. All they know is type in your concern. Don't even ask what caused the problem because they won't know what to say. they just shrug their shoulders.