4,446 California Chevrolet/1000 Service Centers

I have purchased three personal vehicles from STAR Mazda - Dr. Walter

I have purchased three personal vehicles from STAR Mazda in the last 15 years(good experience, obviously)**** 4 stars I have had various service experiences, during that time. Most recently Nathon has been good. Service costs foolish!!!! Service this last year (I have photo shots of offers)a study in bait and switch. I make an appointment in writing for a service at one price. I set appointment. I get confirmation a day or two later at a more expensive price. Same service $$$ more in writing---STAR LOST A LONG TIME CUSTOMER--service manager , with whom I spoke, following company line, so can't really blame him-------------rating for service ** 2 stars--- the are two Mazda dealers nearby who are more consistent in pricing and consistency---Star lost a long time customer---

Very pleasant experience I got my tire replaced. - romybutler

Very pleasant experience I got my tire replaced. Jeff kept me informed along the way because the tires were not in stock.

I had my engine oil and transmission oil changed - rpvalentin

I had my engine oil and transmission oil changed yesterday 5/5/25 and it was only an hour wait. They sent me a link of the MULTI POINT INSPECTION and I noticed that in 1 of the reports is says ENGINE AIR FILTER is SATISFACTORY. After arriving at home, I've checked my engine, and I noticed that even a single handprint was not visible in my engine air filter cover. It only means they didn't really inspect or check it. I ended up changing it by myself. Now, I was wondering if STEVE HOPSKINS HONDA service crews really do the "MULTI POINT INSPECTION" for real as stated in the report. I'm a valued customer and I'm thinking if I should go back there for any services. Did the Honda service crews really changed my oil services????

Recently had an problem with a 2019 Accent (some fuel - cmessmer

Recently had an problem with a 2019 Accent (some fuel injection issue it would seem). I brought the car down to Stevens Creek Hyundai and had such a great experience with the whole process that I wanted to share it. Alma B in Service was helpful and easy to communicate with. She let me know that there was a recall item that they would handle at the same time. Alma kept me updated on the process (which went really quick, drop off to pick up). It was all covered under the warranty, and with a level of courtesy and professionalism I've not before experienced at ANY dealership. Thank you Alma B !

I am updating my prior 5-star review for service at the... - melanieesquivel

I am updating my prior 5-star review for service at the Stevens Creek KIA for our first Sorento back in October 2017. We have since gotten a second Sorento, and we will continue with doing all of our maintenance through the dealership. We have found our experiences with the service department to be excellent, each and every visit. It is always easy to schedule a convenient appointment. Daniel and Lizzette are very knowledgeable and I appreciate that they have been able to aid us in keeping our Sorento maintained without paying for unnecessary service. With COVID, we have been working from home and driving far less than before. I’ve had my Sorento for a year and I haven’t even hit 9k miles. Even though the schedule called for a 15k interval service, Lizzette recommended the usual maintenance service of oil change and tire rotation. She even applied the online coupon price for me! I also appreciate that the Service Department is taking so many precautions to keep customers and their employees safe. Everyone is always wearing masks properly, and they always return a clean car to me. 5 stars!

Kristina Duvall has helped me a number of times when... - Ariana

Kristina Duvall has helped me a number of times when servicing my car. She always does a great job of working with me to make sure I'm aware of everything that's going on with my car as well as remembering me to make my trips more personable. Thank you Kristina.

great service and quality - miskell2

i have had to use this dealership several times and each time i have been pleased with everything! very professional and accepting of all coupons i had. thank you so much everyone including the techs!!!!