4,444 California Chevrolet/1000 Service Centers

If I could give them less than a star I would. I called... - homers1girl

If I could give them less than a star I would. I called 3 times yesterday. Only one message left but still almost 2 business days later I have not received a call back. We bought a 2017 5th wheel trailer last year with the extended warranty. Coming from a warranty department I'm pretty versed and know there are always some types of exclusions. I specifically asked Julie, our finance lady, what those exclusions were and was told specifically that everything was covered with the exception of any slide adjustments that were needed. Great, I get that. Normal wear and tear. I called in yesterday to take advantage of the "great warranty" and apparently we paid thousands of extra dollars for absolutely nothing. We purchased the trailer roughly a year ago (it may be a little less than a year but I'm sure it's close) spent after taxes, fees and our once again great warranty over 40,000. A year later ALL OF THE TRIM IS FALLING AND THE WALLS ARE LITERALLY PEELING. Last week the AC also went out. I called into the service department and was told that despite what we had been told nothing cosmetic is covered. That as far as the AC goes they can get us in mid October but the warranty is very limited. We are responsible for the cost of diagnosis and all freight charges to get any parts to us. So basically the expensive xxxx.. None of that was told to us at the time of sale because obviously making the sale is way more important than a little bit of freaking honesty. My husband is pretty handy so he brought out one of his little testers, spent less than 20 bucks and fixed everything in less 15 minutes. We will be upgrading our trailer this year to a toy hauler and THEY WILL NEVER GET OUR BUSINESS AGAIN AND WILL BE HEARING FROM THE BBB ON THIS!!

Extremely attentive customer service always! Russ goes... - Acura-c

Extremely attentive customer service always! Russ goes out of his way ensure everything goes smoothly. Prices were comparable to non-dealers’, for tires, oil, etc. 1000x better than the autonation Acura

I want to thank the service department and all staff for... - Nadine

I want to thank the service department and all staff for being so friendly and courteous, even setting up a loaner car for me. When we found out it could take awhile to get repairs done. Very helpful,Couldn't have done it without them

My service advisor was john Osborne. He was very... - bonniecreates

My service advisor was john Osborne. He was very informative and explained my braking problem to minimize wear on my Honda odyssey. My husband is handicapped and I was afraid to drive back to pick up car. We had no one to help be 2nd driver. Mr. Osborne came to my house and drove me back to service center. I was very releaved to be back home in 25 minutes to my husband. Thank you so very much.

Hundai dealers at dealer ship give a 5 star to few,but to - bettyblopez

Hundai dealers at dealer ship give a 5 star to few,but to the service ppl nop!!! Especially to a Spanish one that i come 23 min after my appt ( but i call at 1.00 when i new i was going to be late spoke to a girl she said fine no problem!!!) When I got here the guy that said was the advisor make a face when I told was late and then had a attitude from the beginning like!!! He knows it all!!! Instead of truly work with you they are under construction and instead of showing you where is the lounge just point and sign,and one very very nice hundai dealer.just took the time and show me the lounge that is truly cust service to my adviser only will give a 1 star,having a attitude!!! With cust that is wrong !!! No matter how day is going or if a difficult cust.hope next time get someone better.that is happy to work with the customer not just bundling paper and saying mamm this is your total.especialy when you are 1 time coming!!! Very disappointed with mr henry palacios.only 1 star man for you!!!

Excellent Sevices - Hai247

When I stopped by here I didn’t know what kind of car I should to buy. Mr. Jun took me look around many cars and explained very clearly. He is very friendly and professional. Next day I came back doing paperwork and I got my car yesterday.