4,443 California Chevrolet/1000 Service Centers

I have taken my vehicles in several times for scheduled... - Mary D

I have taken my vehicles in several times for scheduled maintenance and have slwsys received great service. Yesterday was no exception. Shannon helped us out with installing replacement bulbs for the headlights. She was efficient and friendly and got us in and out in a minimum amount of time. I would recommend going to Future CJDR for sales and service.

Great... - GUT.LIZ81

Very helpful.... Great customer service.... Walked me through everything and was very patient and understanding. Very friendly and humorous... great knowledge on what was going on with my vehicle.

Randy was very helpful. No wait to start service. Work... - ES

Randy was very helpful. No wait to start service. Work done as requested. Safe area to wait. Appreciate the free car wash. You are requiring too many words to submit a raiting.

I bought my 24 maverick at FF and called to get a recall - kencccc

I bought my 24 maverick at FF and called to get a recall notice serviced. Aftera long wait I "ta;lked" to the service person. He could not find the records of my vehicle which I bought tere, nbot by phone number(they had called me), and not by VIN .... I could not get the service I needed ... I am still looking for a dealer to fix the recall notice.

This place will treat you horribly. - Tullavin

This place will treat you horribly. They have a reputation for damaging cars during repair and not disclosing it, hoping you drive off the lot and can then blame it on you. New ownership is a joke and will not take any ownership for anything, they will tell you to kick rocks, which sucks because they used to be excellent and are riding on the coat tails of the owners that actually cared about service. We've been fighting with them for 5 years to credit us for a service that they made us pay for but should have been covered under our plan. They're now telling us "Well no one is here from 5 years ago". I've never been treated so disrespectfully, and they had the audacity to try to buy our car from us today over email. None of the people we talked to about this last year when they damaged our car and didn't tell us are here either. You read the right, they damaged our bumper while repairing our car and didn't tell us. When the shuttle driver picked me up during the repair process they told me they pick up people all the time for this issue. Don't give them your buisness, they won't care about you, and try to pull a fast one on you when they damage your car.

Addison was great and he felt the same way about the - GTOdan02

Addison was great and he felt the same way about the technicians reason for the vibration at the front-end of my truck. The tech said the vibration was due to faulty lugnuts? Faulty lugnuts! xxx? I'm looking at Addison he's shaking his head I'm like well so what this is warranty work . Fix my truck. They wanted me to buy a set of lugnuts for 200 bucks then put them on myself and bring the truck back so they can take another look. I have no time I gotta work I got a job to do I got my kids to drive to school ! Meanwhile the vibration is getting worse everyday, they still haven't fixed the issue the haven't even reached out. Why can't you guys just fix my truck which is the second one I've bought. Faulty lugnuts! It's warranty work FIX MY TRUCK !

Burned twice by this service dept. - DirectorJFlo

2nd time I went in for oil change as well as a specialty issue. 2nd time I waited over 3 hours and got no communication until I finally called the desk. 2nd time they told me specialty service couldn’t be done. I waited over 3 hours twice only to leave without the job being done. This is the worst customer service I’ve ever experienced at a car dealership.

Regular service to Trade In - Nielsene4877

A great day (8/7) at Russell Westbrook Hyundai! I live in the area and set up my 10,000 service for my 2017 Veloster! I recently saw Hyundai’s new smaller SUV, the Kona and knew this was my next car. I planned to test drive one while at the Dealership. To sum it all up, I’m now a Kona owner & I LOVE my Kona! It’s a perfect size for my around town needs & will hold plenty when I head out on vacation. The Team and I negotiated a good deal and more importantly I now have a local Hyundai dealer that will be my go to! Thank you all for a great day! Liz Nielsen