4,443 California Genesis/1000 Service Centers

I went in for a recall and soon as I pull up. - t.whiteii16

I went in for a recall and soon as I pull up. One the service agents came to my car. His name is Sean, he been helping me out for year's now. Great guy help me out real fast. Not a long wait, nice clean. Lobbey with drinks n a little bit of food.

I would recommend this place to everyone! - pharispeiginer

Sandra was very helpful and answered all of my questions. She provided EXCEPTIONAL CUSTOMER SERVICE and I highly recommend this place to anyone who is searching for a pre owned vehicle. They work with you regardless of your situation. Thank you to all the staff at Drivetime. It made my experience wonderful. -Phari Speiginer

Booked a last minute oil change, Ernie Avalos is my... - Cheryl D.

Booked a last minute oil change, Ernie Avalos is my service advisor and he is exceptional.Excellent customer service. The car wash is a plus. Thank you GMC for Ernie.

Lincoln really helpful when it comes to taking care of - Maurice90

Lincoln really helpful when it comes to taking care of big jobs and helping out with any situation you have

I have a complaint about service and demand a refund for - hishomeimprovementse

I have a complaint about service and demand a refund for work not performed. To date there has been no response. No more complaint.

Superior service - Jc Nugyen

Came in using silverock claim for my TPMS for 1st time w my 1st Mitsubishi purchased. Boys was my service manager. And Monica was the wonderful customer service lady that picked up and quickly scheduled my appointment.Boyd was very awesome. Explained the details as he went through the process using a claim. At the end, my TPMS was fixed and purchased new Mitsubishi wipers. Not pushy. Respectful and provide an expedited service to address my issue and provide knowledgeable recommended up coming service. Impressed with service and work. Plan to come back for future Mitsubishi needs!

My experience was with your Quick Lane outlet. - joseph57chevy

My experience was with your Quick Lane outlet. I always take our Ford vehicles for service there due to the professional and friendly service I receive. Tony is always helpful and mindful of my vehicle needs. My trips to Quick Lane are always a positive experience.

I been told all my life to avoid dealership service - Kennethdee1soulzz

I been told all my life to avoid dealership service departments because they strong arm you. But not this one! I went in for a recall and a service and Freddy helped me out. Freddy informed me of the service interval for my vehicle and helped me understand what the milestones are for my vehicle and when the big services are due. Got me taken care of and on my way! Thank you Freddy in the service department and Elk Grove KIA! Keep up the good work!

I purchased my Subaru Legacy back in 2015 from Elk Grove - suvdad916

I purchased my Subaru Legacy back in 2015 from Elk Grove Subaru and I have to say I was thoroughly impressed with the treatment I received from the start of searching and test driving the vehicle to purchasing. The team was incredibly helpful and accommodating throughout the entire process, making it a truly enjoyable experience. Since then, I have visited a few different Subaru dealerships to receive service, but none have been able to match the high level of professionalism that I have consistently received from Elk Grove Subaru. In particular, I would like to highlight Omar Gonzalez, a service advisor at the dealership, for his exceptional professionalism in explaining the service being done and recommending how to keep my car running in top shape over the years. Now, as I am selling my Subaru to a family member, I am extremely grateful to have the opportunity to refer them to Elk Grove Subaru to be the spot to take care of the car. I have no doubt that they will receive the same high-quality service that I have come to expect from the dealership. Overall, I highly recommend Elk Grove Subaru to anyone looking to purchase a vehicle or receive top-notch service for their existing Subaru. The dealership truly goes above and beyond to ensure customer satisfaction, and it shows in every interaction I have had with them.