4,455 California Genesis/1000 Service Centers

the Service manager John Chappell and his crew are all... - sky62

the Service manager John Chappell and his crew are all top notch, knowledgeable,and a experienced crew. they have been keeping our family, 91 Eldorado, on the road for as many years now. always straight up and honest about what are car needs and how much it will cost, once the problem is diagnosed. sometimes fixing simple stuff on the spot, if time permits. with older cars, like are families Eldorado, the experienced staff can recall the problems that come up with the old cars. they also seem to be up to date and well informed on the newest technologies. great group of guys, I always enjoy talking with them.I don't think your going to find a better dealership, around, with this kind of quality service department. keep up the good work guys, Schuyler

Exceeded my expectations! - carrieechristine

The staff is wonderful and shows they care for each customer by making sure you have all you need and every question answered. I will definitely be going through this Ford dealership in the future!

New car pricing follows the current market and the sales - donno944

New car pricing follows the current market and the sales department is helpful. Service has been great with no hassles on recall or TSB issues.

Excellant Service - Pleased Customer

I gave this 5-Star rating to Bishop Ford dealer for the courteousness of the Service Department employees I have dealt with. They have all been professional, as they should be, and because they have been extremely helpful to myself and my wife during the three visits of the past several months. Eight or nine months ago we needed a regular oil change. We were informed of the Ford The Works program, which involved oil change, tire rotations, fluid level checks and various safety check. This was less than fifty dollars. A while after this service, we were notified by Ford that the passenger air bag was involved in the Takata recall. The notice said not to have anyone ride in the passenger seat, as they would be subject to injury if the air bag was deployed. My wife and I are in our seventies and this concerned us. I called the Bishop Ford service department every month to see when new air bags were available. The service department people all were very polite when called and assured us we would be notified when they came in. They did call as soon as the air bags were available and we scheduled an appointment as soon as possible. The latest service was for our seventy five thousand mile oil change and check up. They set an appointment up on our schedule, and we were in and out in less than an hour. Ford still had the 'The Works' program in effect. I hope they continue this program as I cannot maintain the vehicle like I used to. Everyone we spoke to on these visits were courteous and pleasant. There was no pressure of any kind during our visits. I can't say enough for these employees. Thank you, Steve and Jeanne Fletcher